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Knowledge management framework for Malaysian small and medium size enterprises (SME)

This paper reports the extent that Malaysian SMEs’ perceived awareness of knowledge management can be linked to six factors drawn from the theory and practice of knowledge management.These factors are: the balance between the need for knowledge and the cost of knowledge acquisition; the extent to...

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Main Authors: Hamzah, Niza Adila, Woods, Peter
Format: Conference or Workshop Item
Language:English
Published: 2004
Subjects:
HD28 Management. Industrial Management
Online Access:http://repo.uum.edu.my/13905/1/KM182.pdf
http://repo.uum.edu.my/13905/
http://www.kmice.cms.net.my
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spelling my.uum.repo.139052015-05-12T02:38:23Z http://repo.uum.edu.my/13905/ Knowledge management framework for Malaysian small and medium size enterprises (SME) Hamzah, Niza Adila Woods, Peter HD28 Management. Industrial Management This paper reports the extent that Malaysian SMEs’ perceived awareness of knowledge management can be linked to six factors drawn from the theory and practice of knowledge management.These factors are: the balance between the need for knowledge and the cost of knowledge acquisition; the extent to which knowledge originates in the external environment; the internal knowledge-processing factory; internal knowledge storage; the use and deployment of knowledge within the organisation; and attention to human resources in knowledge processes.These six factors are compared with the results from a pilot study on the perceived awareness of local SMEs towards knowledge management.The intention is to provide guidance to local SMEs, on what can be effectively applied in their organisations based on their responsiveness towards knowledge management.The results suggest that local SMEs greatest need right now is to build, maintain and use effective and cost efficient knowledge repositories.It must be designed involving the user of the system and be integrated into SMEs everyday practice.In addition, a certain level of empowerment, formal and informal communication, and management commitment are also essential in encouraging the culture of knowledge sharing among SMEs. 2004-02-14 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/13905/1/KM182.pdf Hamzah, Niza Adila and Woods, Peter (2004) Knowledge management framework for Malaysian small and medium size enterprises (SME). In: Knowledge Management International Conference and Exhibition 2004 (KMICE 2004), 14-15 February 2004, Evergreen Laurel Hotel, Penang. http://www.kmice.cms.net.my
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Hamzah, Niza Adila
Woods, Peter
Knowledge management framework for Malaysian small and medium size enterprises (SME)
description This paper reports the extent that Malaysian SMEs’ perceived awareness of knowledge management can be linked to six factors drawn from the theory and practice of knowledge management.These factors are: the balance between the need for knowledge and the cost of knowledge acquisition; the extent to which knowledge originates in the external environment; the internal knowledge-processing factory; internal knowledge storage; the use and deployment of knowledge within the organisation; and attention to human resources in knowledge processes.These six factors are compared with the results from a pilot study on the perceived awareness of local SMEs towards knowledge management.The intention is to provide guidance to local SMEs, on what can be effectively applied in their organisations based on their responsiveness towards knowledge management.The results suggest that local SMEs greatest need right now is to build, maintain and use effective and cost efficient knowledge repositories.It must be designed involving the user of the system and be integrated into SMEs everyday practice.In addition, a certain level of empowerment, formal and informal communication, and management commitment are also essential in encouraging the culture of knowledge sharing among SMEs.
format Conference or Workshop Item
author Hamzah, Niza Adila
Woods, Peter
author_facet Hamzah, Niza Adila
Woods, Peter
author_sort Hamzah, Niza Adila
title Knowledge management framework for Malaysian small and medium size enterprises (SME)
title_short Knowledge management framework for Malaysian small and medium size enterprises (SME)
title_full Knowledge management framework for Malaysian small and medium size enterprises (SME)
title_fullStr Knowledge management framework for Malaysian small and medium size enterprises (SME)
title_full_unstemmed Knowledge management framework for Malaysian small and medium size enterprises (SME)
title_sort knowledge management framework for malaysian small and medium size enterprises (sme)
publishDate 2004
url http://repo.uum.edu.my/13905/1/KM182.pdf
http://repo.uum.edu.my/13905/
http://www.kmice.cms.net.my
_version_ 1644281314624405504
score 13.211869

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