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Hospitality management competencies: identifying graduates' essential skills

The growth and changes faced by hospitality industry globally has in some way influence the competencies of its personnel.There has been growing concern about graduates‘ competencies as to what requires by the industry.Previous study revealed that hospitality management programmes are not preparing...

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Main Authors: Abdul Razak, Roshita, Mohd Shariff, Nurhazani, Zainol, Noor Azimin
Format: Conference or Workshop Item
Language:English
Published: 2014
Subjects:
G Geography (General)
Online Access:http://repo.uum.edu.my/13286/1/3.pdf
http://repo.uum.edu.my/13286/
http://www.thic-uum.com/
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spelling my.uum.repo.132862017-09-25T23:59:14Z http://repo.uum.edu.my/13286/ Hospitality management competencies: identifying graduates' essential skills Abdul Razak, Roshita Mohd Shariff, Nurhazani Zainol, Noor Azimin G Geography (General) The growth and changes faced by hospitality industry globally has in some way influence the competencies of its personnel.There has been growing concern about graduates‘ competencies as to what requires by the industry.Previous study revealed that hospitality management programmes are not preparing hospitality students adequately with the required competencies to fit in the current workplace.As such, educational institutions should play their roles in developing and embedding graduates with essential competencies thus preparing them towards the competitive workforce.This paper aims to investigate the competencies required by hospitality graduates from the industry‘s perspective.This paper is constructed based from past studies on hospitality management competencies considering competencies from the management competency model and the generic skills framework.A Delphi technique is used to investigate graduates competencies from the viewpoint of the hotel industry. 2014-11-05 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/13286/1/3.pdf Abdul Razak, Roshita and Mohd Shariff, Nurhazani and Zainol, Noor Azimin (2014) Hospitality management competencies: identifying graduates' essential skills. In: 2nd Tourism and Hospitality International Conference (THIC 2014), 5-6 November 2014, Langkawi, Malaysia. http://www.thic-uum.com/
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic G Geography (General)
spellingShingle G Geography (General)
Abdul Razak, Roshita
Mohd Shariff, Nurhazani
Zainol, Noor Azimin
Hospitality management competencies: identifying graduates' essential skills
description The growth and changes faced by hospitality industry globally has in some way influence the competencies of its personnel.There has been growing concern about graduates‘ competencies as to what requires by the industry.Previous study revealed that hospitality management programmes are not preparing hospitality students adequately with the required competencies to fit in the current workplace.As such, educational institutions should play their roles in developing and embedding graduates with essential competencies thus preparing them towards the competitive workforce.This paper aims to investigate the competencies required by hospitality graduates from the industry‘s perspective.This paper is constructed based from past studies on hospitality management competencies considering competencies from the management competency model and the generic skills framework.A Delphi technique is used to investigate graduates competencies from the viewpoint of the hotel industry.
format Conference or Workshop Item
author Abdul Razak, Roshita
Mohd Shariff, Nurhazani
Zainol, Noor Azimin
author_facet Abdul Razak, Roshita
Mohd Shariff, Nurhazani
Zainol, Noor Azimin
author_sort Abdul Razak, Roshita
title Hospitality management competencies: identifying graduates' essential skills
title_short Hospitality management competencies: identifying graduates' essential skills
title_full Hospitality management competencies: identifying graduates' essential skills
title_fullStr Hospitality management competencies: identifying graduates' essential skills
title_full_unstemmed Hospitality management competencies: identifying graduates' essential skills
title_sort hospitality management competencies: identifying graduates' essential skills
publishDate 2014
url http://repo.uum.edu.my/13286/1/3.pdf
http://repo.uum.edu.my/13286/
http://www.thic-uum.com/
_version_ 1644281142341271552
score 13.211869

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