The cultural effect on emotion and emotional regulation in human service organisations: A case study on child and family workers

The present research aimed to investigate the use of emotions and emotional regulation in child and family practice in a Malaysian context.The interrelationship between emotion and emotional regulation and cultural context were explored.The overall research strategy was ethnographic.The researchers...

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Main Authors: Ibrahim, Habibie, Johnson, Sally, Gilligan, Philip
Format: Conference or Workshop Item
Language:English
Published: 2014
Subjects:
Online Access:http://repo.uum.edu.my/13265/1/76.pdf
http://repo.uum.edu.my/13265/
http://www.ssd.uum.edu.my
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spelling my.uum.repo.132652016-05-17T08:11:45Z http://repo.uum.edu.my/13265/ The cultural effect on emotion and emotional regulation in human service organisations: A case study on child and family workers Ibrahim, Habibie Johnson, Sally Gilligan, Philip HD28 Management. Industrial Management HQ The family. Marriage. Woman The present research aimed to investigate the use of emotions and emotional regulation in child and family practice in a Malaysian context.The interrelationship between emotion and emotional regulation and cultural context were explored.The overall research strategy was ethnographic.The researchers used a mixture of methods including individual interviews, participant observation, and a questionnaire.The research was conducted in three locations in Malaysia: Kuala Lumpur, Petaling and Kota Kinabalu. Participants consisted of child protectors and rehabilitation officers from the Malaysia Welfare Department and medical social workers in hospitals. This paper presents an analysis of individual interviews in the three locations.A total of twenty-five interviews were conducted (twelve male, thirteen female; age range 29-51). Data were analysed using thematic analysis (Braun & Clarke, 2006).The research findings show that societal and professional cultures have influenced how child social workers express and regulate their emotions when dealing with clients. 2014-08-12 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/13265/1/76.pdf Ibrahim, Habibie and Johnson, Sally and Gilligan, Philip (2014) The cultural effect on emotion and emotional regulation in human service organisations: A case study on child and family workers. In: International Social Development Conference 2014 (ISDC 2014), 12 – 13 August 2014, Bayview Hotel Langkawi, Malaysia. http://www.ssd.uum.edu.my
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
HQ The family. Marriage. Woman
spellingShingle HD28 Management. Industrial Management
HQ The family. Marriage. Woman
Ibrahim, Habibie
Johnson, Sally
Gilligan, Philip
The cultural effect on emotion and emotional regulation in human service organisations: A case study on child and family workers
description The present research aimed to investigate the use of emotions and emotional regulation in child and family practice in a Malaysian context.The interrelationship between emotion and emotional regulation and cultural context were explored.The overall research strategy was ethnographic.The researchers used a mixture of methods including individual interviews, participant observation, and a questionnaire.The research was conducted in three locations in Malaysia: Kuala Lumpur, Petaling and Kota Kinabalu. Participants consisted of child protectors and rehabilitation officers from the Malaysia Welfare Department and medical social workers in hospitals. This paper presents an analysis of individual interviews in the three locations.A total of twenty-five interviews were conducted (twelve male, thirteen female; age range 29-51). Data were analysed using thematic analysis (Braun & Clarke, 2006).The research findings show that societal and professional cultures have influenced how child social workers express and regulate their emotions when dealing with clients.
format Conference or Workshop Item
author Ibrahim, Habibie
Johnson, Sally
Gilligan, Philip
author_facet Ibrahim, Habibie
Johnson, Sally
Gilligan, Philip
author_sort Ibrahim, Habibie
title The cultural effect on emotion and emotional regulation in human service organisations: A case study on child and family workers
title_short The cultural effect on emotion and emotional regulation in human service organisations: A case study on child and family workers
title_full The cultural effect on emotion and emotional regulation in human service organisations: A case study on child and family workers
title_fullStr The cultural effect on emotion and emotional regulation in human service organisations: A case study on child and family workers
title_full_unstemmed The cultural effect on emotion and emotional regulation in human service organisations: A case study on child and family workers
title_sort cultural effect on emotion and emotional regulation in human service organisations: a case study on child and family workers
publishDate 2014
url http://repo.uum.edu.my/13265/1/76.pdf
http://repo.uum.edu.my/13265/
http://www.ssd.uum.edu.my
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score 13.211869