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An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments

The present study compared the levels of commitment to the organizations, work system and staff appraisal among 700 land tax staff working in Malaysia, using a questionnaire survey.The results indicate there are significant differences of staff organizational commitment and work system between state...

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Main Authors: Abdul Manaf, Nor Aziah, Hasseldine, John, Hodges, Ron
Format: Conference or Workshop Item
Language:English
Published: 2005
Subjects:
HD28 Management. Industrial Management
Online Access:http://repo.uum.edu.my/11785/1/Nor.pdf
http://repo.uum.edu.my/11785/
http://www.kmtalk.net/article.php?story=2005040700210237
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spelling my.uum.repo.117852014-08-05T08:12:49Z http://repo.uum.edu.my/11785/ An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments Abdul Manaf, Nor Aziah Hasseldine, John Hodges, Ron HD28 Management. Industrial Management The present study compared the levels of commitment to the organizations, work system and staff appraisal among 700 land tax staff working in Malaysia, using a questionnaire survey.The results indicate there are significant differences of staff organizational commitment and work system between state governments.It shows higher levels of commitment and work system result in higher levels of collection.Findings also reveal that staff commitment and work system are highly correlated with the organizational billing procedure,collection methods, managing land taxpayer accounts, enforcement and staff appraisal. 2005-12-05 Conference or Workshop Item NonPeerReviewed application/pdf en http://repo.uum.edu.my/11785/1/Nor.pdf Abdul Manaf, Nor Aziah and Hasseldine, John and Hodges, Ron (2005) An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments. In: 6th Asian Academy of Management Conference (AAMC) 2005, 09-11 December 2005, Casuarina Hotel, Ipoh, Perak. (Unpublished) http://www.kmtalk.net/article.php?story=2005040700210237
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Abdul Manaf, Nor Aziah
Hasseldine, John
Hodges, Ron
An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
description The present study compared the levels of commitment to the organizations, work system and staff appraisal among 700 land tax staff working in Malaysia, using a questionnaire survey.The results indicate there are significant differences of staff organizational commitment and work system between state governments.It shows higher levels of commitment and work system result in higher levels of collection.Findings also reveal that staff commitment and work system are highly correlated with the organizational billing procedure,collection methods, managing land taxpayer accounts, enforcement and staff appraisal.
format Conference or Workshop Item
author Abdul Manaf, Nor Aziah
Hasseldine, John
Hodges, Ron
author_facet Abdul Manaf, Nor Aziah
Hasseldine, John
Hodges, Ron
author_sort Abdul Manaf, Nor Aziah
title An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
title_short An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
title_full An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
title_fullStr An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
title_full_unstemmed An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
title_sort investigation into the land tax staff's commitment, work system and appraisal: the case of malaysian state governments
publishDate 2005
url http://repo.uum.edu.my/11785/1/Nor.pdf
http://repo.uum.edu.my/11785/
http://www.kmtalk.net/article.php?story=2005040700210237
_version_ 1644280736568573952
score 13.211869

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