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Barriers of knowledge sharing in Malaysian hotels

The purpose of this research is to identify the important barriers in knowledge sharing in luxury hotels and consider significance of motivational points for managers in using knowledge sharing base on knowledge management strategy for their requirement, in Kuala Lumpur, Malaysia.This qualitative re...

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Main Authors: Freydouni, Shahrbanoo Gholipour, Woods, Peter
Format: Conference or Workshop Item
Language:English
Published: 2010
Subjects:
HD28 Management. Industrial Management
Online Access:http://repo.uum.edu.my/11207/1/PG461_466%281%29.pdf
http://repo.uum.edu.my/11207/
http://www.kmice.uum.edu.my
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spelling my.uum.repo.112072014-06-03T08:43:04Z http://repo.uum.edu.my/11207/ Barriers of knowledge sharing in Malaysian hotels Freydouni, Shahrbanoo Gholipour Woods, Peter HD28 Management. Industrial Management The purpose of this research is to identify the important barriers in knowledge sharing in luxury hotels and consider significance of motivational points for managers in using knowledge sharing base on knowledge management strategy for their requirement, in Kuala Lumpur, Malaysia.This qualitative research was selected through 23 persons semi-structured interviews with managers and some senior staff of three (four-five) hotels in Malaysia.The progressive comparative analysis was applied in this article.The result shows that barriers in work environment, personnel attitude, and knowledge transfer within the organization, are the main barriers observed in luxury hotels in Malaysia.Identifying the barriers of sharing knowledge and overcoming them in hotel industry of Malaysia as a tourism country can help the stakeholders in this industry to increase the organizational capability and effectiveness, and gain more intellectual assets in terms of knowledge as their competitive advantages. 2010-05-25 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/11207/1/PG461_466%281%29.pdf Freydouni, Shahrbanoo Gholipour and Woods, Peter (2010) Barriers of knowledge sharing in Malaysian hotels. In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia. http://www.kmice.uum.edu.my
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Freydouni, Shahrbanoo Gholipour
Woods, Peter
Barriers of knowledge sharing in Malaysian hotels
description The purpose of this research is to identify the important barriers in knowledge sharing in luxury hotels and consider significance of motivational points for managers in using knowledge sharing base on knowledge management strategy for their requirement, in Kuala Lumpur, Malaysia.This qualitative research was selected through 23 persons semi-structured interviews with managers and some senior staff of three (four-five) hotels in Malaysia.The progressive comparative analysis was applied in this article.The result shows that barriers in work environment, personnel attitude, and knowledge transfer within the organization, are the main barriers observed in luxury hotels in Malaysia.Identifying the barriers of sharing knowledge and overcoming them in hotel industry of Malaysia as a tourism country can help the stakeholders in this industry to increase the organizational capability and effectiveness, and gain more intellectual assets in terms of knowledge as their competitive advantages.
format Conference or Workshop Item
author Freydouni, Shahrbanoo Gholipour
Woods, Peter
author_facet Freydouni, Shahrbanoo Gholipour
Woods, Peter
author_sort Freydouni, Shahrbanoo Gholipour
title Barriers of knowledge sharing in Malaysian hotels
title_short Barriers of knowledge sharing in Malaysian hotels
title_full Barriers of knowledge sharing in Malaysian hotels
title_fullStr Barriers of knowledge sharing in Malaysian hotels
title_full_unstemmed Barriers of knowledge sharing in Malaysian hotels
title_sort barriers of knowledge sharing in malaysian hotels
publishDate 2010
url http://repo.uum.edu.my/11207/1/PG461_466%281%29.pdf
http://repo.uum.edu.my/11207/
http://www.kmice.uum.edu.my
_version_ 1644280578394030080
score 13.211869

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