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Factors influencing employee engagement via online teaching during Covid-19 pandemic

The recent Covid-19 pandemic has introduced unprecedented changes in the higher education institute (HEI) sector, including a full transition to online teaching and learning (OTL), and changes in working environment and arrangement of the academicians. In midst of the changes, the question of whethe...

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Main Author: Hanis Munawwarah, Ahmad Murad
Format: Thesis
Language:English
English
Published: 2021
Subjects:
HF5549-5549.5 Personnel Management. Employment
Online Access:https://etd.uum.edu.my/9968/1/depositpermission_s826677.pdf
https://etd.uum.edu.my/9968/2/s826677_01.pdf
https://etd.uum.edu.my/9968/
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spelling my.uum.etd.99682022-10-19T01:36:54Z https://etd.uum.edu.my/9968/ Factors influencing employee engagement via online teaching during Covid-19 pandemic Hanis Munawwarah, Ahmad Murad HF5549-5549.5 Personnel Management. Employment The recent Covid-19 pandemic has introduced unprecedented changes in the higher education institute (HEI) sector, including a full transition to online teaching and learning (OTL), and changes in working environment and arrangement of the academicians. In midst of the changes, the question of whether these changes would influence employee engagement (EE) among academic staff arises. Underpinned by Kahn’s theory of engagement, this study aimed to study the influence of Big Five personality (BFP), perceived organizational support (POS), and job satisfaction (JS) on employee engagement level of academic staff. A total of 296 academic staff from two universities in the northern region of Malaysia had participated in the online questionnaire consisted of 9-item Utrecht Work Engagement Scale (UWES-9), 28-item adapted version of Big Five Inventory-44 (BFI-44), 8-item shortened version of perceived organizational support (SPOS) survey and 7-item general satisfaction measure. The data was run through SmartPLS 3.0 and was analyzed by bootstrapping analysis utilizing the partial least square-structural equation modelling (PLS-SEM) method to test the hypotheses. The results showed that, out of the five BFP domains, only extraversion and neurotic personalities significantly influence EE level, while conscientiousness, agreeableness, and openness to experience do not significantly influences EE. The other two independent variables, POS and JS, were also found to influence EE significantly. Out of all the independent variables, in terms of their relationship with EE, only conscientiousness and openness to experience personalities were found to demonstrate different results compared to most findings in past similar studies conducted pre-pandemic. Finally, this study also discusses implication for management level and suggested some recommendations for future studies. 2021 Thesis NonPeerReviewed text en https://etd.uum.edu.my/9968/1/depositpermission_s826677.pdf text en https://etd.uum.edu.my/9968/2/s826677_01.pdf Hanis Munawwarah, Ahmad Murad (2021) Factors influencing employee engagement via online teaching during Covid-19 pandemic. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic HF5549-5549.5 Personnel Management. Employment
spellingShingle HF5549-5549.5 Personnel Management. Employment
Hanis Munawwarah, Ahmad Murad
Factors influencing employee engagement via online teaching during Covid-19 pandemic
description The recent Covid-19 pandemic has introduced unprecedented changes in the higher education institute (HEI) sector, including a full transition to online teaching and learning (OTL), and changes in working environment and arrangement of the academicians. In midst of the changes, the question of whether these changes would influence employee engagement (EE) among academic staff arises. Underpinned by Kahn’s theory of engagement, this study aimed to study the influence of Big Five personality (BFP), perceived organizational support (POS), and job satisfaction (JS) on employee engagement level of academic staff. A total of 296 academic staff from two universities in the northern region of Malaysia had participated in the online questionnaire consisted of 9-item Utrecht Work Engagement Scale (UWES-9), 28-item adapted version of Big Five Inventory-44 (BFI-44), 8-item shortened version of perceived organizational support (SPOS) survey and 7-item general satisfaction measure. The data was run through SmartPLS 3.0 and was analyzed by bootstrapping analysis utilizing the partial least square-structural equation modelling (PLS-SEM) method to test the hypotheses. The results showed that, out of the five BFP domains, only extraversion and neurotic personalities significantly influence EE level, while conscientiousness, agreeableness, and openness to experience do not significantly influences EE. The other two independent variables, POS and JS, were also found to influence EE significantly. Out of all the independent variables, in terms of their relationship with EE, only conscientiousness and openness to experience personalities were found to demonstrate different results compared to most findings in past similar studies conducted pre-pandemic. Finally, this study also discusses implication for management level and suggested some recommendations for future studies.
format Thesis
author Hanis Munawwarah, Ahmad Murad
author_facet Hanis Munawwarah, Ahmad Murad
author_sort Hanis Munawwarah, Ahmad Murad
title Factors influencing employee engagement via online teaching during Covid-19 pandemic
title_short Factors influencing employee engagement via online teaching during Covid-19 pandemic
title_full Factors influencing employee engagement via online teaching during Covid-19 pandemic
title_fullStr Factors influencing employee engagement via online teaching during Covid-19 pandemic
title_full_unstemmed Factors influencing employee engagement via online teaching during Covid-19 pandemic
title_sort factors influencing employee engagement via online teaching during covid-19 pandemic
publishDate 2021
url https://etd.uum.edu.my/9968/1/depositpermission_s826677.pdf
https://etd.uum.edu.my/9968/2/s826677_01.pdf
https://etd.uum.edu.my/9968/
_version_ 1748183199558664192
score 13.211869

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