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Relationship between dimensions of job satisfaction and organizational commitment among administrative staffs of higher education institutions in Selangor

Administrative staff play a significant role in ensuring higher educational institutions (HEIs) to achieve their strategic objectives. They implement supportive and administrative services to overall operation of the institutions. Although their significant contribution is acknowledged, research on...

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Main Author: G Ganesan, Punitha
Format: Thesis
Language:English
English
English
Published: 2021
Subjects:
HF5549-5549.5 Personnel Management. Employment
Online Access:https://etd.uum.edu.my/9852/1/permission%20to%20use-allowed.pdf
https://etd.uum.edu.my/9852/2/s821879_01.pdf
https://etd.uum.edu.my/9852/3/s821879_02.pdf
https://etd.uum.edu.my/9852/
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spelling my.uum.etd.98522022-09-15T01:06:21Z https://etd.uum.edu.my/9852/ Relationship between dimensions of job satisfaction and organizational commitment among administrative staffs of higher education institutions in Selangor G Ganesan, Punitha HF5549-5549.5 Personnel Management. Employment Administrative staff play a significant role in ensuring higher educational institutions (HEIs) to achieve their strategic objectives. They implement supportive and administrative services to overall operation of the institutions. Although their significant contribution is acknowledged, research on administrative staff in HEI context particularly in Selangor is still minimal. This study aims to explore the factors that may be relevant to organizational commitment of HEI administrative staffs in Selangor. Specifically, this research attempts to study the relationship between the dimensions or elements of job satisfaction (pay & compensation, interpersonal trust and recognition) and organizational commitment. Quantitative method was used whereby questionnaires were provided to participants drawn from both public and private HEIs. Data acquired was examined using the Statistical Package for Social Science (SPSS) software. Inferential analyses specifically regression and correlation were used to examine the relationship between job satisfaction’s dimensions and organizational commitment. The findings of this study showed that all dimensions of job satisfaction namely pay & compensation, interpersonal trust and recognition had positive significant relationship with organizational commitment. Out of three dimensions of job satisfaction, interpersonal trust was the most important factor contributing to organizational commitment. The results derived from this study suggest that interpersonal trust, pay & compensation and recognition should be given attention if the management of these educational institutions were to increase the commitment of their administrative staff. This study was carried out on a few educational institutions using convenience sampling technique, therefore the results cannot be generalized to other educational institutions or other organizations in different sectors. Future research is hope to extend the current scope of the research to include more educational institutions throughout the country and utilize a different sampling technique to confirm on these findings. 2021 Thesis NonPeerReviewed text en https://etd.uum.edu.my/9852/1/permission%20to%20use-allowed.pdf text en https://etd.uum.edu.my/9852/2/s821879_01.pdf text en https://etd.uum.edu.my/9852/3/s821879_02.pdf G Ganesan, Punitha (2021) Relationship between dimensions of job satisfaction and organizational commitment among administrative staffs of higher education institutions in Selangor. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
English
topic HF5549-5549.5 Personnel Management. Employment
spellingShingle HF5549-5549.5 Personnel Management. Employment
G Ganesan, Punitha
Relationship between dimensions of job satisfaction and organizational commitment among administrative staffs of higher education institutions in Selangor
description Administrative staff play a significant role in ensuring higher educational institutions (HEIs) to achieve their strategic objectives. They implement supportive and administrative services to overall operation of the institutions. Although their significant contribution is acknowledged, research on administrative staff in HEI context particularly in Selangor is still minimal. This study aims to explore the factors that may be relevant to organizational commitment of HEI administrative staffs in Selangor. Specifically, this research attempts to study the relationship between the dimensions or elements of job satisfaction (pay & compensation, interpersonal trust and recognition) and organizational commitment. Quantitative method was used whereby questionnaires were provided to participants drawn from both public and private HEIs. Data acquired was examined using the Statistical Package for Social Science (SPSS) software. Inferential analyses specifically regression and correlation were used to examine the relationship between job satisfaction’s dimensions and organizational commitment. The findings of this study showed that all dimensions of job satisfaction namely pay & compensation, interpersonal trust and recognition had positive significant relationship with organizational commitment. Out of three dimensions of job satisfaction, interpersonal trust was the most important factor contributing to organizational commitment. The results derived from this study suggest that interpersonal trust, pay & compensation and recognition should be given attention if the management of these educational institutions were to increase the commitment of their administrative staff. This study was carried out on a few educational institutions using convenience sampling technique, therefore the results cannot be generalized to other educational institutions or other organizations in different sectors. Future research is hope to extend the current scope of the research to include more educational institutions throughout the country and utilize a different sampling technique to confirm on these findings.
format Thesis
author G Ganesan, Punitha
author_facet G Ganesan, Punitha
author_sort G Ganesan, Punitha
title Relationship between dimensions of job satisfaction and organizational commitment among administrative staffs of higher education institutions in Selangor
title_short Relationship between dimensions of job satisfaction and organizational commitment among administrative staffs of higher education institutions in Selangor
title_full Relationship between dimensions of job satisfaction and organizational commitment among administrative staffs of higher education institutions in Selangor
title_fullStr Relationship between dimensions of job satisfaction and organizational commitment among administrative staffs of higher education institutions in Selangor
title_full_unstemmed Relationship between dimensions of job satisfaction and organizational commitment among administrative staffs of higher education institutions in Selangor
title_sort relationship between dimensions of job satisfaction and organizational commitment among administrative staffs of higher education institutions in selangor
publishDate 2021
url https://etd.uum.edu.my/9852/1/permission%20to%20use-allowed.pdf
https://etd.uum.edu.my/9852/2/s821879_01.pdf
https://etd.uum.edu.my/9852/3/s821879_02.pdf
https://etd.uum.edu.my/9852/
_version_ 1744356374888841216
score 13.211869

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