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Factors influence behavioral intention in using e-payment: a case of Universiti Utara Malaysia

With the development of technology, the popularity of mobile smart phones has gradually increased. E-Payment occupies the main position of payment methods and gradually replaces traditional payment methods. Therefore, it is important to study the factors that influence the use of E-Payment. Accordin...

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Main Author: Nan, Qiang
Format: Thesis
Language:English
English
English
Published: 2019
Subjects:
T Technology (General)
Online Access:https://etd.uum.edu.my/9568/1/s823824_01.pdf
https://etd.uum.edu.my/9568/2/s823824_02.pdf
https://etd.uum.edu.my/9568/3/s823824_references.docx
https://etd.uum.edu.my/9568/
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spelling my.uum.etd.95682022-10-06T02:05:46Z https://etd.uum.edu.my/9568/ Factors influence behavioral intention in using e-payment: a case of Universiti Utara Malaysia Nan, Qiang T Technology (General) With the development of technology, the popularity of mobile smart phones has gradually increased. E-Payment occupies the main position of payment methods and gradually replaces traditional payment methods. Therefore, it is important to study the factors that influence the use of E-Payment. According to the survey, the number of university students using electronic products is the highest. Therefore, this study draws the corresponding conclusions through Universiti Utara Malaysia (UUM) students. This study examines the effects of three factors, namely, safety, convenience, and service on perceived usefulness and perceived ease of use, and the effects of perceived usefulness and perceived ease of use on behavioral intention to use E-Payment. Based on the technology acceptance model, this study constructs a theoretical model of this study and collects data through questionnaires from 390 UUM students. The questionnaire is divided into two parts namely, the factors affecting E-Payment and the demographic. This study revealed that all studied factors, except convenient, significantly affecting the behavioral intention to use E-Payment. This study contributes to the knowledge by including other variables in TAM namely, safety, convenience, and service. This study also makes reasonable recommendations for the E-Payment platform and government agencies. 2019 Thesis NonPeerReviewed text en https://etd.uum.edu.my/9568/1/s823824_01.pdf text en https://etd.uum.edu.my/9568/2/s823824_02.pdf text en https://etd.uum.edu.my/9568/3/s823824_references.docx Nan, Qiang (2019) Factors influence behavioral intention in using e-payment: a case of Universiti Utara Malaysia. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
English
topic T Technology (General)
spellingShingle T Technology (General)
Nan, Qiang
Factors influence behavioral intention in using e-payment: a case of Universiti Utara Malaysia
description With the development of technology, the popularity of mobile smart phones has gradually increased. E-Payment occupies the main position of payment methods and gradually replaces traditional payment methods. Therefore, it is important to study the factors that influence the use of E-Payment. According to the survey, the number of university students using electronic products is the highest. Therefore, this study draws the corresponding conclusions through Universiti Utara Malaysia (UUM) students. This study examines the effects of three factors, namely, safety, convenience, and service on perceived usefulness and perceived ease of use, and the effects of perceived usefulness and perceived ease of use on behavioral intention to use E-Payment. Based on the technology acceptance model, this study constructs a theoretical model of this study and collects data through questionnaires from 390 UUM students. The questionnaire is divided into two parts namely, the factors affecting E-Payment and the demographic. This study revealed that all studied factors, except convenient, significantly affecting the behavioral intention to use E-Payment. This study contributes to the knowledge by including other variables in TAM namely, safety, convenience, and service. This study also makes reasonable recommendations for the E-Payment platform and government agencies.
format Thesis
author Nan, Qiang
author_facet Nan, Qiang
author_sort Nan, Qiang
title Factors influence behavioral intention in using e-payment: a case of Universiti Utara Malaysia
title_short Factors influence behavioral intention in using e-payment: a case of Universiti Utara Malaysia
title_full Factors influence behavioral intention in using e-payment: a case of Universiti Utara Malaysia
title_fullStr Factors influence behavioral intention in using e-payment: a case of Universiti Utara Malaysia
title_full_unstemmed Factors influence behavioral intention in using e-payment: a case of Universiti Utara Malaysia
title_sort factors influence behavioral intention in using e-payment: a case of universiti utara malaysia
publishDate 2019
url https://etd.uum.edu.my/9568/1/s823824_01.pdf
https://etd.uum.edu.my/9568/2/s823824_02.pdf
https://etd.uum.edu.my/9568/3/s823824_references.docx
https://etd.uum.edu.my/9568/
_version_ 1746212431746564096
score 13.211869

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