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A study on employee job performance among courier workers in Selangor

The purpose of the study was to identify the relationship between employee motivation, job satisfaction, work-life balance, job stress and training towards employee job performance among courier workers in Selangor. This study used quantitative research methods by using questionnaires to collect the...

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Main Author: Hasif, Hashem
Format: Thesis
Language:English
English
English
Published: 2020
Subjects:
HF5549-5549.5 Personnel Management. Employment
Online Access:https://etd.uum.edu.my/9316/1/s826307_01.pdf
https://etd.uum.edu.my/9316/2/s826307_02.pdf
https://etd.uum.edu.my/9316/3/s826307_references.docx
https://etd.uum.edu.my/9316/
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spelling my.uum.etd.93162024-07-22T08:15:48Z https://etd.uum.edu.my/9316/ A study on employee job performance among courier workers in Selangor Hasif, Hashem HF5549-5549.5 Personnel Management. Employment The purpose of the study was to identify the relationship between employee motivation, job satisfaction, work-life balance, job stress and training towards employee job performance among courier workers in Selangor. This study used quantitative research methods by using questionnaires to collect the data from the courier workers in Selangor. Data were analysed using the Statistical Package for Social Sciences (SPSS). The findings showed that the relationship of all independent variables is significantly related to job performance. The independent variables can explain 50.3 % of variance in job performance among courier workers in Selangor is explained by motivation, job satisfaction, work life balance, job stress and training. The most influencing independent variable towards job performance among courier workers is motivation, followed by work life balance and job satisfaction and job stress and training. Finally, the study suggests that the dangerous of the job, attitude of the customer and the wage rates offer by the courier company could be considered in analysing in the future research. 2020 Thesis NonPeerReviewed text en https://etd.uum.edu.my/9316/1/s826307_01.pdf text en https://etd.uum.edu.my/9316/2/s826307_02.pdf text en https://etd.uum.edu.my/9316/3/s826307_references.docx Hasif, Hashem (2020) A study on employee job performance among courier workers in Selangor. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
English
topic HF5549-5549.5 Personnel Management. Employment
spellingShingle HF5549-5549.5 Personnel Management. Employment
Hasif, Hashem
A study on employee job performance among courier workers in Selangor
description The purpose of the study was to identify the relationship between employee motivation, job satisfaction, work-life balance, job stress and training towards employee job performance among courier workers in Selangor. This study used quantitative research methods by using questionnaires to collect the data from the courier workers in Selangor. Data were analysed using the Statistical Package for Social Sciences (SPSS). The findings showed that the relationship of all independent variables is significantly related to job performance. The independent variables can explain 50.3 % of variance in job performance among courier workers in Selangor is explained by motivation, job satisfaction, work life balance, job stress and training. The most influencing independent variable towards job performance among courier workers is motivation, followed by work life balance and job satisfaction and job stress and training. Finally, the study suggests that the dangerous of the job, attitude of the customer and the wage rates offer by the courier company could be considered in analysing in the future research.
format Thesis
author Hasif, Hashem
author_facet Hasif, Hashem
author_sort Hasif, Hashem
title A study on employee job performance among courier workers in Selangor
title_short A study on employee job performance among courier workers in Selangor
title_full A study on employee job performance among courier workers in Selangor
title_fullStr A study on employee job performance among courier workers in Selangor
title_full_unstemmed A study on employee job performance among courier workers in Selangor
title_sort study on employee job performance among courier workers in selangor
publishDate 2020
url https://etd.uum.edu.my/9316/1/s826307_01.pdf
https://etd.uum.edu.my/9316/2/s826307_02.pdf
https://etd.uum.edu.my/9316/3/s826307_references.docx
https://etd.uum.edu.my/9316/
_version_ 1805892970022436864
score 13.211869

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