Workload, perceived organizational support and performance among private hospital nurses in Johor
This study is carried out to examine factors influencing employee performance among nurses at private hospitals in Johor. Two individual-related factors of workload and perceived organizational support were tested against nurses’ performance, this study examine the relationship among workload, perce...
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Format: | Thesis |
Language: | English English English |
Published: |
2020
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Online Access: | https://etd.uum.edu.my/9197/1/s825079_01.pdf https://etd.uum.edu.my/9197/2/s825079_02.pdf https://etd.uum.edu.my/9197/3/s825079_references.docx https://etd.uum.edu.my/9197/ |
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Summary: | This study is carried out to examine factors influencing employee performance among nurses at private hospitals in Johor. Two individual-related factors of workload and perceived organizational support were tested against nurses’ performance, this study examine the relationship among workload, perceived organizational support with nurses’ performance. A total of 291 questionnaires were distributed for further analysis. Quantitative research method was used and primary data was collected from staff registered nurses in various departments from private hospital in Johor. The data was analysed using Statistical Package for Social Science (SPSS) software version 22.0. The findings indicated that workload and perceived organizational support had significant influence on the nurses’ performance but there is no significant difference in nurses’ performance according to various departments. These findings will help the hospital management take necessary measures to enhance nurses’ performance Malaysia in Malaysian private hospitals. |
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