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Effect of enterprise resource planning system adoption on firm's performance among medium size enterprises in Nigeria

This study focuses on the effect of Enterprise Resource Planning (ERP) system adoption on firm's performance among medium-sized enterprises organization in Nigeria. The main objective of the study is to examine the mediating role of ERP system adoption on the relationship between performance of...

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Main Author: Adejare, Yusuff Aremu
Format: Thesis
Language:English
English
English
English
Published: 2018
Subjects:
HD28-70 Management. Industrial Management
Online Access:https://etd.uum.edu.my/9090/1/Deposit%20Permission_s900788.pdf
https://etd.uum.edu.my/9090/2/s900788_01.pdf
https://etd.uum.edu.my/9090/3/s900788_02.pdf
https://etd.uum.edu.my/9090/4/s900788_references.docx
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spelling my.uum.etd.90902022-03-06T03:27:43Z https://etd.uum.edu.my/9090/ Effect of enterprise resource planning system adoption on firm's performance among medium size enterprises in Nigeria Adejare, Yusuff Aremu HD28-70 Management. Industrial Management This study focuses on the effect of Enterprise Resource Planning (ERP) system adoption on firm's performance among medium-sized enterprises organization in Nigeria. The main objective of the study is to examine the mediating role of ERP system adoption on the relationship between performance of medium-sized enterprises (PME) and Organization Culture (OC), Communication Process (CP), Organization Structure (OS), IT readiness (ITR), Technological Change (TC), Government Policy (GP), Information Access (IA) & Technology Infrastructure Support (TIS). This study also included the role of top management support (TMS) as a moderating variable on the relationship between ERP and PME. The research framework has been established based on theories such as Resource Based View, Contingency Theory, and Diffusion of Innovation. The data were collected from the medium-sized enterprise organizations operating in South Western Nigeria and a cross-sectional survey and were applied.The systematic random sampling was used to choose the sample. A total of 658 questionnaires were distributed and 374 were returned, out of which 355 were useable. The data analysis was performed through Smart PLS 3.0 and SPSS software. The results showed that CP, ERP, GP, IA, ITR, OC, OS, TC, TIS and TMS have significant direct relationship with the ERP and PME. However, GP is not significant with ERP adoption. In fact, IA, ITR, OC, OS and TC have no significant relationship with PME. Hence, ERP system adoption mediates the relationship between the CP, OC, OS, TC and TIS with PME. The findings show that CP, OC, OS, TC, TIS will influence the performance of medium enterprises in the adoption of ERP. The findings also confirm that the top management support plays an important role in moderating the relationship between ERP and PME. The findings provide important insights to CEO, directors, managers, policy-makers and researchers to understand the important use of ERP system that will enhance the performance of medium-sized enterprise organizations in Nigeria. Equally, it provides further explanation to the existing literature by empirically extending the theory of adoption and implementation of ERP system to enhance performance of medium-sized enterprises firm. 2018 Thesis NonPeerReviewed text en https://etd.uum.edu.my/9090/1/Deposit%20Permission_s900788.pdf text en https://etd.uum.edu.my/9090/2/s900788_01.pdf text en https://etd.uum.edu.my/9090/3/s900788_02.pdf text en https://etd.uum.edu.my/9090/4/s900788_references.docx Adejare, Yusuff Aremu (2018) Effect of enterprise resource planning system adoption on firm's performance among medium size enterprises in Nigeria. Doctoral thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
English
English
topic HD28-70 Management. Industrial Management
spellingShingle HD28-70 Management. Industrial Management
Adejare, Yusuff Aremu
Effect of enterprise resource planning system adoption on firm's performance among medium size enterprises in Nigeria
description This study focuses on the effect of Enterprise Resource Planning (ERP) system adoption on firm's performance among medium-sized enterprises organization in Nigeria. The main objective of the study is to examine the mediating role of ERP system adoption on the relationship between performance of medium-sized enterprises (PME) and Organization Culture (OC), Communication Process (CP), Organization Structure (OS), IT readiness (ITR), Technological Change (TC), Government Policy (GP), Information Access (IA) & Technology Infrastructure Support (TIS). This study also included the role of top management support (TMS) as a moderating variable on the relationship between ERP and PME. The research framework has been established based on theories such as Resource Based View, Contingency Theory, and Diffusion of Innovation. The data were collected from the medium-sized enterprise organizations operating in South Western Nigeria and a cross-sectional survey and were applied.The systematic random sampling was used to choose the sample. A total of 658 questionnaires were distributed and 374 were returned, out of which 355 were useable. The data analysis was performed through Smart PLS 3.0 and SPSS software. The results showed that CP, ERP, GP, IA, ITR, OC, OS, TC, TIS and TMS have significant direct relationship with the ERP and PME. However, GP is not significant with ERP adoption. In fact, IA, ITR, OC, OS and TC have no significant relationship with PME. Hence, ERP system adoption mediates the relationship between the CP, OC, OS, TC and TIS with PME. The findings show that CP, OC, OS, TC, TIS will influence the performance of medium enterprises in the adoption of ERP. The findings also confirm that the top management support plays an important role in moderating the relationship between ERP and PME. The findings provide important insights to CEO, directors, managers, policy-makers and researchers to understand the important use of ERP system that will enhance the performance of medium-sized enterprise organizations in Nigeria. Equally, it provides further explanation to the existing literature by empirically extending the theory of adoption and implementation of ERP system to enhance performance of medium-sized enterprises firm.
format Thesis
author Adejare, Yusuff Aremu
author_facet Adejare, Yusuff Aremu
author_sort Adejare, Yusuff Aremu
title Effect of enterprise resource planning system adoption on firm's performance among medium size enterprises in Nigeria
title_short Effect of enterprise resource planning system adoption on firm's performance among medium size enterprises in Nigeria
title_full Effect of enterprise resource planning system adoption on firm's performance among medium size enterprises in Nigeria
title_fullStr Effect of enterprise resource planning system adoption on firm's performance among medium size enterprises in Nigeria
title_full_unstemmed Effect of enterprise resource planning system adoption on firm's performance among medium size enterprises in Nigeria
title_sort effect of enterprise resource planning system adoption on firm's performance among medium size enterprises in nigeria
publishDate 2018
url https://etd.uum.edu.my/9090/1/Deposit%20Permission_s900788.pdf
https://etd.uum.edu.my/9090/2/s900788_01.pdf
https://etd.uum.edu.my/9090/3/s900788_02.pdf
https://etd.uum.edu.my/9090/4/s900788_references.docx
https://etd.uum.edu.my/9090/
_version_ 1726794824852439040
score 13.211869

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