The development of strategic thinking proficiency model using grounded theory

Changes present challenges and opportunities for current and future managers. They must continuously learn to equip themselves with the necessary competencies to cope and adapt in this volatile, uncertain, complex and ambiguous (VUCA) environment. Past studies revealed that proficiencies were acquir...

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Bibliographic Details
Main Author: Norizan, Azizan
Format: Thesis
Language:English
English
English
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/8875/1/s902420_01.pdf
https://etd.uum.edu.my/8875/2/s902420_02.pdf
https://etd.uum.edu.my/8875/3/s902420_references.docx
https://etd.uum.edu.my/8875/
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Summary:Changes present challenges and opportunities for current and future managers. They must continuously learn to equip themselves with the necessary competencies to cope and adapt in this volatile, uncertain, complex and ambiguous (VUCA) environment. Past studies revealed that proficiencies were acquired from various learning experiences. Strategic thinking proficiency is identified as a critical skill to predict the environment accurately and remain competitive in an increasingly unstable business environment. Nonetheless, many managers are not prepared and lack this proficiency. The primary aim of this study was to investigate salient learning experiences which contributed to the strategic thinking proficiency development (STPD) amongst a group of twenty-five Malaysian managers. Semi-structured interviews were utilised in this qualitative study. Data collection and analysis followed the principles of grounded theory. The researcher gathered and analysed data, using the techniques of constant comparison and theoretical sampling. Data collected were transcribed, coded and analysed simultaneously to identify major themes, and continuously comparing them to find significant relationships. The results led to the sorting of data into six significant themes: formal and informal learning, individual factors, work and life experiences, organizational factors, current role/position and relationship/networking. The findings revealed that managers developed their strategic thinking proficiency through a combination of learning experiences. A proposed model on STPD which linked the concept and characteristics of strategic thinking with the learning experiences cited by participants as significant and meaningful in the development of their strategic thinking proficiency, was a major contribution in this study. The use of grounded theory provided a methodological contribution to the study. The findings also provide some practical guidelines to HRD practitioners by focusing on how best managers learn in order to develop effective programs specifically in the development of strategic thinkers in the workplace.