Factors affecting tax preparation errors made by tax professionals in Malaysia

Tax professionals have an important role in the tax system as both advocate for their clients and intermediary for the tax authorities. However, the audit statistics on tax returns preparation shows a tax gap of more than RM5 billion in the tax returns prepared by the tax professionals. This study p...

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Main Author: Loh, Chik Im
Format: Thesis
Language:English
English
English
Published: 2018
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Online Access:https://etd.uum.edu.my/8650/1/s814854_01.pdf
https://etd.uum.edu.my/8650/2/s814854_02.pdf
https://etd.uum.edu.my/8650/3/s814854_references.docx
https://etd.uum.edu.my/8650/
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spelling my.uum.etd.86502021-09-19T08:32:17Z https://etd.uum.edu.my/8650/ Factors affecting tax preparation errors made by tax professionals in Malaysia Loh, Chik Im HJ4771.6 Income Tax. Tax Returns. Tax professionals have an important role in the tax system as both advocate for their clients and intermediary for the tax authorities. However, the audit statistics on tax returns preparation shows a tax gap of more than RM5 billion in the tax returns prepared by the tax professionals. This study proposes the influence of ethics, co-worker support, work engagement, perceived behavioural control, self-recognition, working experience and ethnicity of tax professionals on tax preparation errors made by tax professionals. The current study‟s sample comprises 359 tax professionals from throughout Malaysia, drawn using the convenient sampling technique. The data was collected using a self-administered questionnaire and analysed using multiple regression analysis. The results of the analysis show that ethics, co-worker support, work engagement, perceived behavioural control, self-recognition and working experience have a significant influence on tax preparation errors. However, ethnicity of tax professionals has an insignificant influence on tax preparation errors. The findings of the current study suggest that corporate taxpayers and the Inland Revenue Board of Malaysia (IRBM) should appreciate the good work of tax professionals and recognise their efforts in preparing error-free tax returns. In tax returns preparation, co-workers/peers should support and help each other to review the tax returns before sending to their clients or the IRBM. This study highlights the potential contribution of tax professionals in corporate tax returns preparation with a focus on the errors made by them. The result of the study can be helpful for tax professionals, corporate taxpayers and the IRBM to understand the factors that can cause errors in tax returns preparation. The results of the study can also be helpful for tax professionals to identify the factors that can help them to reduce errors in tax returns preparation. 2018 Thesis NonPeerReviewed text en https://etd.uum.edu.my/8650/1/s814854_01.pdf text en https://etd.uum.edu.my/8650/2/s814854_02.pdf text en https://etd.uum.edu.my/8650/3/s814854_references.docx Loh, Chik Im (2018) Factors affecting tax preparation errors made by tax professionals in Malaysia. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
English
topic HJ4771.6 Income Tax. Tax Returns.
spellingShingle HJ4771.6 Income Tax. Tax Returns.
Loh, Chik Im
Factors affecting tax preparation errors made by tax professionals in Malaysia
description Tax professionals have an important role in the tax system as both advocate for their clients and intermediary for the tax authorities. However, the audit statistics on tax returns preparation shows a tax gap of more than RM5 billion in the tax returns prepared by the tax professionals. This study proposes the influence of ethics, co-worker support, work engagement, perceived behavioural control, self-recognition, working experience and ethnicity of tax professionals on tax preparation errors made by tax professionals. The current study‟s sample comprises 359 tax professionals from throughout Malaysia, drawn using the convenient sampling technique. The data was collected using a self-administered questionnaire and analysed using multiple regression analysis. The results of the analysis show that ethics, co-worker support, work engagement, perceived behavioural control, self-recognition and working experience have a significant influence on tax preparation errors. However, ethnicity of tax professionals has an insignificant influence on tax preparation errors. The findings of the current study suggest that corporate taxpayers and the Inland Revenue Board of Malaysia (IRBM) should appreciate the good work of tax professionals and recognise their efforts in preparing error-free tax returns. In tax returns preparation, co-workers/peers should support and help each other to review the tax returns before sending to their clients or the IRBM. This study highlights the potential contribution of tax professionals in corporate tax returns preparation with a focus on the errors made by them. The result of the study can be helpful for tax professionals, corporate taxpayers and the IRBM to understand the factors that can cause errors in tax returns preparation. The results of the study can also be helpful for tax professionals to identify the factors that can help them to reduce errors in tax returns preparation.
format Thesis
author Loh, Chik Im
author_facet Loh, Chik Im
author_sort Loh, Chik Im
title Factors affecting tax preparation errors made by tax professionals in Malaysia
title_short Factors affecting tax preparation errors made by tax professionals in Malaysia
title_full Factors affecting tax preparation errors made by tax professionals in Malaysia
title_fullStr Factors affecting tax preparation errors made by tax professionals in Malaysia
title_full_unstemmed Factors affecting tax preparation errors made by tax professionals in Malaysia
title_sort factors affecting tax preparation errors made by tax professionals in malaysia
publishDate 2018
url https://etd.uum.edu.my/8650/1/s814854_01.pdf
https://etd.uum.edu.my/8650/2/s814854_02.pdf
https://etd.uum.edu.my/8650/3/s814854_references.docx
https://etd.uum.edu.my/8650/
_version_ 1712287726876753920
score 13.211869