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Internal conflict in ship repair works: introducing PFD as intervention

Incidences of intergroup conflicts have turned out to be a common problem that occurs in shipyards of the ship repair works industry. This study aimed at examining the possible causes that contribute toward these conflicts occurring and practical solutions to manage the conflicts. Therefore, in orde...

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Main Author: Mazlan, Yasin
Format: Thesis
Language:English
English
English
English
Published: 2019
Subjects:
HF5549-5549.5 Personnel Management. Employment
Online Access:https://etd.uum.edu.my/8419/1/Deposit%20Permission_s95121.pdf
https://etd.uum.edu.my/8419/2/S95121_01.pdf
https://etd.uum.edu.my/8419/3/S95121_02.pdf
https://etd.uum.edu.my/8419/4/S95121_references.docx
https://etd.uum.edu.my/8419/
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spelling my.uum.etd.84192021-07-05T06:48:18Z https://etd.uum.edu.my/8419/ Internal conflict in ship repair works: introducing PFD as intervention Mazlan, Yasin HF5549-5549.5 Personnel Management. Employment Incidences of intergroup conflicts have turned out to be a common problem that occurs in shipyards of the ship repair works industry. This study aimed at examining the possible causes that contribute toward these conflicts occurring and practical solutions to manage the conflicts. Therefore, in order to resolve these conflicts well, what is required is the development of a relevant work process/system that can be implemented within the organisation. This research also identified the causes of conflicts and recommended appropriate solutions. A qualitative research methodology was used to identify practical solutions to address these conflicts. Data were gathered from document reviews, observations, and also interviews. The analysis was done by using Nvivo11. Semi-structured interviews were conducted, which involved staff from the Engineering Department and Production Department. The findings indicated that conflicts are the result of several factors, including age and educational level, which leads to poor communication and poor cooperation among the staff. Meanwhile, poor time management causes poor performance among the staff. The relationship between the Engineering Department and Production Department has been improved by introducing the Production-Friendly Drawing (PFD). The Production Department needs to utilise the PFD in order to ensure that ship repair works are performed in accordance with the “best engineering practice”, while the designers in the Engineering Department must ensure that the end-product production drawing is user-friendly and accurate. When PFD is introduced for ship repair works, it is capable to reduce the age and education level gaps between the Engineering Department and Production Department. Further studies may look int the improvements and challenges of PFD in creating sustainable development at the shipyard. 2019 Thesis NonPeerReviewed text en https://etd.uum.edu.my/8419/1/Deposit%20Permission_s95121.pdf text aa https://etd.uum.edu.my/8419/2/S95121_01.pdf text en https://etd.uum.edu.my/8419/3/S95121_02.pdf text en https://etd.uum.edu.my/8419/4/S95121_references.docx Mazlan, Yasin (2019) Internal conflict in ship repair works: introducing PFD as intervention. Doctoral thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
English
English
topic HF5549-5549.5 Personnel Management. Employment
spellingShingle HF5549-5549.5 Personnel Management. Employment
Mazlan, Yasin
Internal conflict in ship repair works: introducing PFD as intervention
description Incidences of intergroup conflicts have turned out to be a common problem that occurs in shipyards of the ship repair works industry. This study aimed at examining the possible causes that contribute toward these conflicts occurring and practical solutions to manage the conflicts. Therefore, in order to resolve these conflicts well, what is required is the development of a relevant work process/system that can be implemented within the organisation. This research also identified the causes of conflicts and recommended appropriate solutions. A qualitative research methodology was used to identify practical solutions to address these conflicts. Data were gathered from document reviews, observations, and also interviews. The analysis was done by using Nvivo11. Semi-structured interviews were conducted, which involved staff from the Engineering Department and Production Department. The findings indicated that conflicts are the result of several factors, including age and educational level, which leads to poor communication and poor cooperation among the staff. Meanwhile, poor time management causes poor performance among the staff. The relationship between the Engineering Department and Production Department has been improved by introducing the Production-Friendly Drawing (PFD). The Production Department needs to utilise the PFD in order to ensure that ship repair works are performed in accordance with the “best engineering practice”, while the designers in the Engineering Department must ensure that the end-product production drawing is user-friendly and accurate. When PFD is introduced for ship repair works, it is capable to reduce the age and education level gaps between the Engineering Department and Production Department. Further studies may look int the improvements and challenges of PFD in creating sustainable development at the shipyard.
format Thesis
author Mazlan, Yasin
author_facet Mazlan, Yasin
author_sort Mazlan, Yasin
title Internal conflict in ship repair works: introducing PFD as intervention
title_short Internal conflict in ship repair works: introducing PFD as intervention
title_full Internal conflict in ship repair works: introducing PFD as intervention
title_fullStr Internal conflict in ship repair works: introducing PFD as intervention
title_full_unstemmed Internal conflict in ship repair works: introducing PFD as intervention
title_sort internal conflict in ship repair works: introducing pfd as intervention
publishDate 2019
url https://etd.uum.edu.my/8419/1/Deposit%20Permission_s95121.pdf
https://etd.uum.edu.my/8419/2/S95121_01.pdf
https://etd.uum.edu.my/8419/3/S95121_02.pdf
https://etd.uum.edu.my/8419/4/S95121_references.docx
https://etd.uum.edu.my/8419/
_version_ 1705059001053478912
score 13.211869

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