The effectiveness of knowledge transfer among personnel management
Nowadays, knowledge transfer has been widely accepted and identified as one way to improve the competitiveness of an organization. In order to enhance competitiveness, Company A is also noteworthy of the transfer of knowledge within the organization aimed at improving the quality of the employees an...
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| Format: | Thesis |
| Language: | English English English |
| Published: |
2019
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/8254/1/s816551_01.pdf https://etd.uum.edu.my/8254/2/s816551_02.pdf https://etd.uum.edu.my/8254/3/s816551_references.docx https://etd.uum.edu.my/8254/ |
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| Summary: | Nowadays, knowledge transfer has been widely accepted and identified as one way to improve the competitiveness of an organization. In order to enhance competitiveness, Company A is also noteworthy of the transfer of knowledge within the organization aimed at improving the quality of the employees and improving the productivity of the company. In the context of this study, the level of understanding, importance, effectiveness, communication elements and impacts in the transfer of knowledge was examined among management personnel at Company A. The findings of this study show that management personnel understand the meaning of transfer of knowledge in general and they also say transfer of knowledge is very important in the organization. Although management personnel are aware of the importance of transferring knowledge, the effectiveness of implementation in the Company's management is less effective. According to informants, the company practiced the knowledge transfer and the communication elements that were preached in Company A for the transfer of knowledge involve verbal and non verbal communication. This is because they say these elements of communication are very important in the transfer of knowledge as it has a great impact on the improvement of employee and organization productivity, solving problems and create collaboration between employees and employers in learning new skills to be practice. Therefore it can be concluded that the essence of this new discovery are important to the designers and policy makers related to this matter are intended as guidelines to improve existing system become more robust in the future. This is because transfer of knowledge is very important to use in the era of globalization so that organizations can always be competitive in both domestic and foreign markets. |
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