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Cashless in UUM: factors influencing user's intention to use digital payment based on kiple pay

Digital payment (cashless payment) has huge potential to achieve cashless transaction all around the world by providing digital payment choices where payment is made using cards (credit and debit), E-wallets, mobile payments, electronic cash systems and so on. Digital payment will be a trend in the...

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Main Author: Pan, Jing Rui
Format: Thesis
Language:English
English
Published: 2018
Subjects:
T Technology (General)
Online Access:https://etd.uum.edu.my/8186/1/s820744_01.pdf
https://etd.uum.edu.my/8186/2/s820744_02.pdf
https://etd.uum.edu.my/8186/
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spelling my.uum.etd.81862022-02-16T01:18:11Z https://etd.uum.edu.my/8186/ Cashless in UUM: factors influencing user's intention to use digital payment based on kiple pay Pan, Jing Rui T Technology (General) Digital payment (cashless payment) has huge potential to achieve cashless transaction all around the world by providing digital payment choices where payment is made using cards (credit and debit), E-wallets, mobile payments, electronic cash systems and so on. Digital payment will be a trend in the future. Malaysia is moving towards becoming a cashless society in 2050. While, 78% of Malaysians use mobile devices, only 34% of people use digital payment to purchase products or services. This means that the proportion of digital payments usage is still very low. Therefore, the purpose of this study is to examine the factors that influence user’s intention to use digital payment, with a specific focus of Kiple Pay system, using Technology Readiness and Acceptance Model (TRAM). Four independents variables, optimism, innovativeness, discomfort, and insecurity were applied to examine the perceived usefulness of Kiple Pay. One mediator, perceived usefulness (PU) was used to investigate the intention to use Kiple Pay. The results of current research confirmed that optimism, innovativeness and discomfort have significantly positive with perceived usefulness of Kiple Pay. On the other hand, the study found that insecurity has insignificant with perceived usefulness of Kiple Pay. Furthermore, there is a significantly positive relationship between perceived usefulness and intention to use Kiple Pay. 2018 Thesis NonPeerReviewed text en https://etd.uum.edu.my/8186/1/s820744_01.pdf text en https://etd.uum.edu.my/8186/2/s820744_02.pdf Pan, Jing Rui (2018) Cashless in UUM: factors influencing user's intention to use digital payment based on kiple pay. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic T Technology (General)
spellingShingle T Technology (General)
Pan, Jing Rui
Cashless in UUM: factors influencing user's intention to use digital payment based on kiple pay
description Digital payment (cashless payment) has huge potential to achieve cashless transaction all around the world by providing digital payment choices where payment is made using cards (credit and debit), E-wallets, mobile payments, electronic cash systems and so on. Digital payment will be a trend in the future. Malaysia is moving towards becoming a cashless society in 2050. While, 78% of Malaysians use mobile devices, only 34% of people use digital payment to purchase products or services. This means that the proportion of digital payments usage is still very low. Therefore, the purpose of this study is to examine the factors that influence user’s intention to use digital payment, with a specific focus of Kiple Pay system, using Technology Readiness and Acceptance Model (TRAM). Four independents variables, optimism, innovativeness, discomfort, and insecurity were applied to examine the perceived usefulness of Kiple Pay. One mediator, perceived usefulness (PU) was used to investigate the intention to use Kiple Pay. The results of current research confirmed that optimism, innovativeness and discomfort have significantly positive with perceived usefulness of Kiple Pay. On the other hand, the study found that insecurity has insignificant with perceived usefulness of Kiple Pay. Furthermore, there is a significantly positive relationship between perceived usefulness and intention to use Kiple Pay.
format Thesis
author Pan, Jing Rui
author_facet Pan, Jing Rui
author_sort Pan, Jing Rui
title Cashless in UUM: factors influencing user's intention to use digital payment based on kiple pay
title_short Cashless in UUM: factors influencing user's intention to use digital payment based on kiple pay
title_full Cashless in UUM: factors influencing user's intention to use digital payment based on kiple pay
title_fullStr Cashless in UUM: factors influencing user's intention to use digital payment based on kiple pay
title_full_unstemmed Cashless in UUM: factors influencing user's intention to use digital payment based on kiple pay
title_sort cashless in uum: factors influencing user's intention to use digital payment based on kiple pay
publishDate 2018
url https://etd.uum.edu.my/8186/1/s820744_01.pdf
https://etd.uum.edu.my/8186/2/s820744_02.pdf
https://etd.uum.edu.my/8186/
_version_ 1725975042151415808
score 13.211869

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