Case management system (CMS): an evaluation among users
Investments made in a new information system can help employees to improve their daily task and increase productivity. It can also lead to disastrous result if not managed well. Inland Revenue Board of Malaysia (IRBM) has invested in developing Case Management System (CMS) to help the auditors in ma...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English |
| Published: |
2018
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/8171/1/s819553_01.pdf https://etd.uum.edu.my/8171/2/s819553_02.pdf https://etd.uum.edu.my/8171/ |
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