Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia

The ‘U-Assist Portal’ is an online platform specifically designed for UUM students to access for information and apply for various related services offered by U-Assist, UUM. The centre was established in 2013 and with it the inauguration of the portal service that has been in use actively by student...

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Main Author: Noor Aina, Norrdin
Format: Thesis
Language:English
English
Published: 2018
Subjects:
Online Access:https://etd.uum.edu.my/7277/1/s818174_01.pdf
https://etd.uum.edu.my/7277/2/s818174_02.pdf
https://etd.uum.edu.my/7277/
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spelling my.uum.etd.72772021-08-11T04:23:09Z https://etd.uum.edu.my/7277/ Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia Noor Aina, Norrdin T58.5-58.64 Information technology LB2300 Higher Education The ‘U-Assist Portal’ is an online platform specifically designed for UUM students to access for information and apply for various related services offered by U-Assist, UUM. The centre was established in 2013 and with it the inauguration of the portal service that has been in use actively by students. The main aim behind the set-up of the online service is to facilitate and provide fast and efficient services to the students. Since the advent of technology evolves at a very fast rate, reviews and updates have to be undertaken by the centre so as to ensure that the portal remains relevant and useful by taking into account the consumer feedbacks, functionality and efficiency of the systems. Thus, the objective of this study is to assess the ‘U-Assist Portal’ level of usage by the students. The study approach is quantitative and uses psychometric instruments adapted from International Business Machines Corporation (IBM) (1985). A total of 180 respondents participated in this psychometric test. On the whole, the results showed that there was a significant positive relationship between productivity, completeness and functionality with U-Assist portal level of usage. The study concluded with some suggestions on how to further enhance the U-Assist Portal system. 2018 Thesis NonPeerReviewed text en https://etd.uum.edu.my/7277/1/s818174_01.pdf text en https://etd.uum.edu.my/7277/2/s818174_02.pdf Noor Aina, Norrdin (2018) Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic T58.5-58.64 Information technology
LB2300 Higher Education
spellingShingle T58.5-58.64 Information technology
LB2300 Higher Education
Noor Aina, Norrdin
Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia
description The ‘U-Assist Portal’ is an online platform specifically designed for UUM students to access for information and apply for various related services offered by U-Assist, UUM. The centre was established in 2013 and with it the inauguration of the portal service that has been in use actively by students. The main aim behind the set-up of the online service is to facilitate and provide fast and efficient services to the students. Since the advent of technology evolves at a very fast rate, reviews and updates have to be undertaken by the centre so as to ensure that the portal remains relevant and useful by taking into account the consumer feedbacks, functionality and efficiency of the systems. Thus, the objective of this study is to assess the ‘U-Assist Portal’ level of usage by the students. The study approach is quantitative and uses psychometric instruments adapted from International Business Machines Corporation (IBM) (1985). A total of 180 respondents participated in this psychometric test. On the whole, the results showed that there was a significant positive relationship between productivity, completeness and functionality with U-Assist portal level of usage. The study concluded with some suggestions on how to further enhance the U-Assist Portal system.
format Thesis
author Noor Aina, Norrdin
author_facet Noor Aina, Norrdin
author_sort Noor Aina, Norrdin
title Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia
title_short Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia
title_full Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia
title_fullStr Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia
title_full_unstemmed Kajian terhadap kemudahgunaan perkhidmatan portal U-Assist di kalangan pelajar Universiti Utara Malaysia
title_sort kajian terhadap kemudahgunaan perkhidmatan portal u-assist di kalangan pelajar universiti utara malaysia
publishDate 2018
url https://etd.uum.edu.my/7277/1/s818174_01.pdf
https://etd.uum.edu.my/7277/2/s818174_02.pdf
https://etd.uum.edu.my/7277/
_version_ 1709670570957733888
score 13.211869