Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan

Electronic health record system (EHRs) is preferred as standard documentation to track patient information and office visits. It is acclaimed as technological breakthrough capable to improve the healthcare industry’s service delivery and system quality. Accordingly, Jordanian government initiated E...

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Main Author: Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid
Format: Thesis
Language:English
English
English
Published: 2017
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spelling my.uum.etd.67612021-08-18T01:28:14Z https://etd.uum.edu.my/6761/ Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid R Medicine (General) Electronic health record system (EHRs) is preferred as standard documentation to track patient information and office visits. It is acclaimed as technological breakthrough capable to improve the healthcare industry’s service delivery and system quality. Accordingly, Jordanian government initiated EHRs implementation in all public hospitals. However, only eleven out of 35 public hospitals have fully implemented EHRs and their usage remains low. Moreover, empirical research associated to the particular concern of EHRs is insufficient and the effort to appraise it is low considering its extensive ongoing implementation. Besides, comprehending and explaining nurses’ continuous intention (CI) to use EHRs are crucial to gauge EHRs usage in Jordan. Considering the problem, this study highlighted on continuous intention (CI) of nurses to use EHRs model by incorporating the following theories; the Unified Theory of Acceptance and Use of Technology (UTAUT), Expectation-Confirmation Theory (ECT) and Five Factor Model (FFM). The model is insinuated to investigate whether UTAUT factors namely effort expectancy, performance expectancy, social influence, facilitating conditions, FFM domains (conscientiousness, extraversion, neuroticism, openness to experience, and agreeableness) and Top Management Support (TMS) predict nurses’ CI to use EHRs. Total responses are 497 nurses. Partial Least Squares technique used for analysis. Results revealed significant positive relationship between UTAUT factors and CI. However, there is no significant evidence of relationship between TMS and CI. The study also disclosed significant mediating influence of performance expectancy on two separate hypotheses concerning two predictors namely agreeableness and openness to experience on CI. Additionally, the study revealed significant moderation impact of conscientiousness on the relationship between both performance expectancy and social influence with CI. The study has illustrated important attention to substantive differences between acceptance and continuance to use behaviors. 2017 Thesis NonPeerReviewed text en https://etd.uum.edu.my/6761/1/depositpermission_s94595.pdf text en https://etd.uum.edu.my/6761/2/s94595_01.pdf text en https://etd.uum.edu.my/6761/3/s94595_02.pdf Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid (2017) Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan. Doctoral thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
English
topic R Medicine (General)
spellingShingle R Medicine (General)
Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid
Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
description Electronic health record system (EHRs) is preferred as standard documentation to track patient information and office visits. It is acclaimed as technological breakthrough capable to improve the healthcare industry’s service delivery and system quality. Accordingly, Jordanian government initiated EHRs implementation in all public hospitals. However, only eleven out of 35 public hospitals have fully implemented EHRs and their usage remains low. Moreover, empirical research associated to the particular concern of EHRs is insufficient and the effort to appraise it is low considering its extensive ongoing implementation. Besides, comprehending and explaining nurses’ continuous intention (CI) to use EHRs are crucial to gauge EHRs usage in Jordan. Considering the problem, this study highlighted on continuous intention (CI) of nurses to use EHRs model by incorporating the following theories; the Unified Theory of Acceptance and Use of Technology (UTAUT), Expectation-Confirmation Theory (ECT) and Five Factor Model (FFM). The model is insinuated to investigate whether UTAUT factors namely effort expectancy, performance expectancy, social influence, facilitating conditions, FFM domains (conscientiousness, extraversion, neuroticism, openness to experience, and agreeableness) and Top Management Support (TMS) predict nurses’ CI to use EHRs. Total responses are 497 nurses. Partial Least Squares technique used for analysis. Results revealed significant positive relationship between UTAUT factors and CI. However, there is no significant evidence of relationship between TMS and CI. The study also disclosed significant mediating influence of performance expectancy on two separate hypotheses concerning two predictors namely agreeableness and openness to experience on CI. Additionally, the study revealed significant moderation impact of conscientiousness on the relationship between both performance expectancy and social influence with CI. The study has illustrated important attention to substantive differences between acceptance and continuance to use behaviors.
format Thesis
author Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid
author_facet Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid
author_sort Al-Syouf, Adi (Mohammad Ramzi) Abed Al-Majid
title Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
title_short Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
title_full Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
title_fullStr Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
title_full_unstemmed Personality, top management support, continuance intention to use electronic health record system among nurses in Jordan
title_sort personality, top management support, continuance intention to use electronic health record system among nurses in jordan
publishDate 2017
url https://etd.uum.edu.my/6761/1/depositpermission_s94595.pdf
https://etd.uum.edu.my/6761/2/s94595_01.pdf
https://etd.uum.edu.my/6761/3/s94595_02.pdf
https://etd.uum.edu.my/6761/
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score 13.211869