A Study of Organizational Quality Climate in Public Sector
This study was carried out to look at the concept of “Quality First” in the Service organisations in the public sector. For this study, the analysis was done on the dimensions and the factors that influence the organisation’s quality climate. Analysis of the assessment of the climatic factors such...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English |
| Published: |
1994
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| Subjects: | |
| Online Access: | http://etd.uum.edu.my/675/1/SALMIAH_HJ._MOHD._ALI.pdf http://etd.uum.edu.my/675/2/SALMIAH_MOHD_ALI.pdf http://etd.uum.edu.my/675/ |
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