Cover Image

Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms

The unclear relationships between manufacturing flexibility, manufacturing performance and business performance have been indicated in past literature. To seal the gap, this study aimed to investigate the impact of manufacturing flexibility on manufacturing performance and business performance. In t...

Full description

Saved in:
Bibliographic Details
Main Author: Tan, Kong Woun
Format: Thesis
Language:English
English
Published: 2016
Subjects:
TS155-194 Production management. Operations management
HF5001-6182 Business
Online Access:https://etd.uum.edu.my/6749/1/s91438_01.pdf
https://etd.uum.edu.my/6749/2/s91438_02.pdf
https://etd.uum.edu.my/6749/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uum.etd.6749
record_format eprints
spelling my.uum.etd.67492023-03-09T03:38:25Z https://etd.uum.edu.my/6749/ Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms Tan, Kong Woun TS155-194 Production management. Operations management HF5001-6182 Business The unclear relationships between manufacturing flexibility, manufacturing performance and business performance have been indicated in past literature. To seal the gap, this study aimed to investigate the impact of manufacturing flexibility on manufacturing performance and business performance. In this study, the researcher proposed a mediating framework where manufacturing performance serves as a mediator in the relationship between manufacturing flexibility and business performance. The components of manufacturing flexibility were mix flexibility, new product flexibility, labor flexibility, machine flexibility, material handling flexibility, routing flexibility and volume flexibility. The measures for manufacturing performance were product quality, cost reduction, lead time reduction, productivity and inventory minimization. Product market performance, customer satisfaction and profitability were used as the measures for business performance. Four main hypotheses were developed to test the interrelationships between manufacturing flexibility, manufacturing performance and business performance. The study was a cross-sectional study, employing the survey methodology, conducted in five manufacturing industries in Malaysia. The data obtained from 137 returned questionnaires were analysed using correlational and regression analyses. Results of the correlation analyses indicated that components of manufacturing flexibility were positively and highly correlated among themselves, thus suggesting that the components were interdependent. Meanwhile, findings of the regression analyses provided support that manufacturing flexibility has significant positive impacts on both manufacturing performance and business performance. In addition, the mediation role of manufacturing performance on the relationship between manufacturing flexibility and business performance was revealed. In other words, manufacturing flexibility improves business performance both directly and indirectly via manufacturing performance as the mediator. Specifically, all four main hypotheses tested in this study were supported. In conclusion, this empirical study provides insights about the interrelationships between manufacturing flexibility, manufacturing performance and business performance. Hence, this study allows researchers and practitioners to gain in-depth knowledge about the concept of manufacturing flexibility and its impacts. 2016 Thesis NonPeerReviewed text en https://etd.uum.edu.my/6749/1/s91438_01.pdf text en https://etd.uum.edu.my/6749/2/s91438_02.pdf Tan, Kong Woun (2016) Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms. PhD. thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic TS155-194 Production management. Operations management
HF5001-6182 Business
spellingShingle TS155-194 Production management. Operations management
HF5001-6182 Business
Tan, Kong Woun
Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
description The unclear relationships between manufacturing flexibility, manufacturing performance and business performance have been indicated in past literature. To seal the gap, this study aimed to investigate the impact of manufacturing flexibility on manufacturing performance and business performance. In this study, the researcher proposed a mediating framework where manufacturing performance serves as a mediator in the relationship between manufacturing flexibility and business performance. The components of manufacturing flexibility were mix flexibility, new product flexibility, labor flexibility, machine flexibility, material handling flexibility, routing flexibility and volume flexibility. The measures for manufacturing performance were product quality, cost reduction, lead time reduction, productivity and inventory minimization. Product market performance, customer satisfaction and profitability were used as the measures for business performance. Four main hypotheses were developed to test the interrelationships between manufacturing flexibility, manufacturing performance and business performance. The study was a cross-sectional study, employing the survey methodology, conducted in five manufacturing industries in Malaysia. The data obtained from 137 returned questionnaires were analysed using correlational and regression analyses. Results of the correlation analyses indicated that components of manufacturing flexibility were positively and highly correlated among themselves, thus suggesting that the components were interdependent. Meanwhile, findings of the regression analyses provided support that manufacturing flexibility has significant positive impacts on both manufacturing performance and business performance. In addition, the mediation role of manufacturing performance on the relationship between manufacturing flexibility and business performance was revealed. In other words, manufacturing flexibility improves business performance both directly and indirectly via manufacturing performance as the mediator. Specifically, all four main hypotheses tested in this study were supported. In conclusion, this empirical study provides insights about the interrelationships between manufacturing flexibility, manufacturing performance and business performance. Hence, this study allows researchers and practitioners to gain in-depth knowledge about the concept of manufacturing flexibility and its impacts.
format Thesis
author Tan, Kong Woun
author_facet Tan, Kong Woun
author_sort Tan, Kong Woun
title Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
title_short Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
title_full Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
title_fullStr Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
title_full_unstemmed Impact of manufacturing flexibility on manufacturing performance and business performance among Malaysian manufacturing firms
title_sort impact of manufacturing flexibility on manufacturing performance and business performance among malaysian manufacturing firms
publishDate 2016
url https://etd.uum.edu.my/6749/1/s91438_01.pdf
https://etd.uum.edu.my/6749/2/s91438_02.pdf
https://etd.uum.edu.my/6749/
_version_ 1761621569287749632
score 13.211869

Similar Items