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Antecedents Of Organizational Citizenship Behaviour

The purpose of this study was to explore organizational citizenship behaviour (OCB) practices among nurses in health care institution, and to determine the relationship between demographic factors and ethical climate to OCB. Moreover, this study also tried to determine whether job satisfaction and...

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Main Author: Noraini, Othman
Format: Thesis
Language:English
English
Published: 2002
Subjects:
HD28-70 Management. Industrial Management
Online Access:http://etd.uum.edu.my/669/1/NORAINI_BT._OTHMAN.pdf
http://etd.uum.edu.my/669/2/1.NORAINI_BT._OTHMAN.pdf
http://etd.uum.edu.my/669/
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spelling my.uum.etd.6692013-07-24T12:08:26Z http://etd.uum.edu.my/669/ Antecedents Of Organizational Citizenship Behaviour Noraini, Othman HD28-70 Management. Industrial Management The purpose of this study was to explore organizational citizenship behaviour (OCB) practices among nurses in health care institution, and to determine the relationship between demographic factors and ethical climate to OCB. Moreover, this study also tried to determine whether job satisfaction and organizational commitment moderate the relationship between ethical climate and OCB. Data were collected from 255 nurses by using stratified random sampling to ensure that every department was represented in this study. A questionnaire consisting of five measures was administered to the respondents. Two OCB instruments were used in this study to differentiate the results from using the western instrument, an instrument developed based on the context of our society. The study showed that nurses do display OCB, with high conscientiousness and sportsmanship behaviours but low helping behaviour. Demographic factors were not found to be related to OCB. The findings also revealed that job satisfaction, organizational commitment, and ethical climate were correlated to OCB. Job satisfaction and organizational commitment were shown to moderate the relationship between ethical climate and OCB. 2002 Thesis NonPeerReviewed application/pdf en http://etd.uum.edu.my/669/1/NORAINI_BT._OTHMAN.pdf application/pdf en http://etd.uum.edu.my/669/2/1.NORAINI_BT._OTHMAN.pdf Noraini, Othman (2002) Antecedents Of Organizational Citizenship Behaviour. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic HD28-70 Management. Industrial Management
spellingShingle HD28-70 Management. Industrial Management
Noraini, Othman
Antecedents Of Organizational Citizenship Behaviour
description The purpose of this study was to explore organizational citizenship behaviour (OCB) practices among nurses in health care institution, and to determine the relationship between demographic factors and ethical climate to OCB. Moreover, this study also tried to determine whether job satisfaction and organizational commitment moderate the relationship between ethical climate and OCB. Data were collected from 255 nurses by using stratified random sampling to ensure that every department was represented in this study. A questionnaire consisting of five measures was administered to the respondents. Two OCB instruments were used in this study to differentiate the results from using the western instrument, an instrument developed based on the context of our society. The study showed that nurses do display OCB, with high conscientiousness and sportsmanship behaviours but low helping behaviour. Demographic factors were not found to be related to OCB. The findings also revealed that job satisfaction, organizational commitment, and ethical climate were correlated to OCB. Job satisfaction and organizational commitment were shown to moderate the relationship between ethical climate and OCB.
format Thesis
author Noraini, Othman
author_facet Noraini, Othman
author_sort Noraini, Othman
title Antecedents Of Organizational Citizenship Behaviour
title_short Antecedents Of Organizational Citizenship Behaviour
title_full Antecedents Of Organizational Citizenship Behaviour
title_fullStr Antecedents Of Organizational Citizenship Behaviour
title_full_unstemmed Antecedents Of Organizational Citizenship Behaviour
title_sort antecedents of organizational citizenship behaviour
publishDate 2002
url http://etd.uum.edu.my/669/1/NORAINI_BT._OTHMAN.pdf
http://etd.uum.edu.my/669/2/1.NORAINI_BT._OTHMAN.pdf
http://etd.uum.edu.my/669/
_version_ 1644276231904952320
score 13.211869

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