Cover Image

Conceptual model for usable multi-modal mobile assistance during Umrah

Performing Umrah is very demanding and to be performed in very crowded environments. In response to that, many efforts have been initiated to overcome the difficulties faced by pilgrims. However, those efforts focus on acquiring initial perspective and background knowledge before going to Mecca. Fin...

Full description

Saved in:
Bibliographic Details
Main Author: Al-Aidaroos, Ahmed Sheikh Abdullah
Format: Thesis
Language:English
English
Published: 2017
Subjects:
BP174 The practice of Islam
T Technology (General)
Online Access:http://etd.uum.edu.my/6678/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uum.etd.6678
record_format eprints
spelling my.uum.etd.66782021-05-02T00:50:09Z http://etd.uum.edu.my/6678/ Conceptual model for usable multi-modal mobile assistance during Umrah Al-Aidaroos, Ahmed Sheikh Abdullah BP174 The practice of Islam T Technology (General) Performing Umrah is very demanding and to be performed in very crowded environments. In response to that, many efforts have been initiated to overcome the difficulties faced by pilgrims. However, those efforts focus on acquiring initial perspective and background knowledge before going to Mecca. Findings of preliminary study show that those efforts do not support multi-modality for user interaction. Nowadays the computational capabilities in mobile phones enable it to serve people in various aspects of daily life. Consequently, the mobile phone penetration has increased dramatically in the last decade. Hence, this study aims to propose a comprehensive conceptual model for usable multimodal mobile assistance during Umrah called Multi-model Mobile Assistance during Umrah (MMA-U). Thus, four (4) supporting objectives are formulated, and the Design Science Research Methodology has been adopted. For the usability of MMA-U, Systematic Literature Review (SLR) indicates ten (10) attributes: usefulness, errors rate, simplicity, reliability, ease of use, safety, flexibility, accessibility, attitude, and acceptability. Meanwhile, the content and comparative analysis result in five (5) components that construct the conceptual model of MMA-U: structural, content composition, design principles, development approach, technology, and the design and usability theories. Then, the MMA-U has been reviewed and well-accepted by 15 experts. Later, the MMA-U was incorporated into a prototype called Personal Digital Mutawwif (PDM). The PDM was developed for the purpose of user test in the field. The findings indicate that PDM facilitates the execution of Umrah and successfully meet pilgrims’ needs and expectations. Also, the pilgrims were satisfied and felt that they need to have PDM. In fact, they would recommend PDM to their friends, which mean that use of PDM is safe and suitable while performing Umrah. As a conclusion, the theoretical contribution; the conceptual model of MMA-U; provides guidelines for developing multimodal content mobile applications during Umrah. 2017 Thesis NonPeerReviewed text en /6678/1/s94410_01.pdf text en /6678/2/s94410_02.pdf Al-Aidaroos, Ahmed Sheikh Abdullah (2017) Conceptual model for usable multi-modal mobile assistance during Umrah. Doctoral thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic BP174 The practice of Islam
T Technology (General)
spellingShingle BP174 The practice of Islam
T Technology (General)
Al-Aidaroos, Ahmed Sheikh Abdullah
Conceptual model for usable multi-modal mobile assistance during Umrah
description Performing Umrah is very demanding and to be performed in very crowded environments. In response to that, many efforts have been initiated to overcome the difficulties faced by pilgrims. However, those efforts focus on acquiring initial perspective and background knowledge before going to Mecca. Findings of preliminary study show that those efforts do not support multi-modality for user interaction. Nowadays the computational capabilities in mobile phones enable it to serve people in various aspects of daily life. Consequently, the mobile phone penetration has increased dramatically in the last decade. Hence, this study aims to propose a comprehensive conceptual model for usable multimodal mobile assistance during Umrah called Multi-model Mobile Assistance during Umrah (MMA-U). Thus, four (4) supporting objectives are formulated, and the Design Science Research Methodology has been adopted. For the usability of MMA-U, Systematic Literature Review (SLR) indicates ten (10) attributes: usefulness, errors rate, simplicity, reliability, ease of use, safety, flexibility, accessibility, attitude, and acceptability. Meanwhile, the content and comparative analysis result in five (5) components that construct the conceptual model of MMA-U: structural, content composition, design principles, development approach, technology, and the design and usability theories. Then, the MMA-U has been reviewed and well-accepted by 15 experts. Later, the MMA-U was incorporated into a prototype called Personal Digital Mutawwif (PDM). The PDM was developed for the purpose of user test in the field. The findings indicate that PDM facilitates the execution of Umrah and successfully meet pilgrims’ needs and expectations. Also, the pilgrims were satisfied and felt that they need to have PDM. In fact, they would recommend PDM to their friends, which mean that use of PDM is safe and suitable while performing Umrah. As a conclusion, the theoretical contribution; the conceptual model of MMA-U; provides guidelines for developing multimodal content mobile applications during Umrah.
format Thesis
author Al-Aidaroos, Ahmed Sheikh Abdullah
author_facet Al-Aidaroos, Ahmed Sheikh Abdullah
author_sort Al-Aidaroos, Ahmed Sheikh Abdullah
title Conceptual model for usable multi-modal mobile assistance during Umrah
title_short Conceptual model for usable multi-modal mobile assistance during Umrah
title_full Conceptual model for usable multi-modal mobile assistance during Umrah
title_fullStr Conceptual model for usable multi-modal mobile assistance during Umrah
title_full_unstemmed Conceptual model for usable multi-modal mobile assistance during Umrah
title_sort conceptual model for usable multi-modal mobile assistance during umrah
publishDate 2017
url http://etd.uum.edu.my/6678/
_version_ 1698699510157410304
score 13.211869

Similar Items