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Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah

This research examines the relationship of role conflict, person-job fit and social support with work stress among 140 employees of travel agencies in Kedah (Kota Setar). It also investigates the difference in experiencing work stress between male and female employees. The level of work stress amon...

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Main Author: Aliaa Diyana, Zamri
Format: Thesis
Language:English
English
Published: 2016
Subjects:
HD58.7 Organizational Behavior.
Online Access:http://etd.uum.edu.my/6000/
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spelling my.uum.etd.60002021-04-05T01:52:55Z http://etd.uum.edu.my/6000/ Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah Aliaa Diyana, Zamri HD58.7 Organizational Behavior. This research examines the relationship of role conflict, person-job fit and social support with work stress among 140 employees of travel agencies in Kedah (Kota Setar). It also investigates the difference in experiencing work stress between male and female employees. The level of work stress among employees is also examined. Descriptive analysis is conducted to ascertain the data normality as well as to analyze the frequencies of the respondents’ demographic profile. Multiple regression outputs show that the relationships of role conflict and social support with stress are significant, but not with person job fit. While the t-test shows that there is a difference between male and female employees in experiencing work stress. Based on the research findings several recommendations to reduce work stress in the agencies are made. Finally, the directions for future research are also discussed among employees. 2016 Thesis NonPeerReviewed text en /6000/1/s818870_01.pdf text en /6000/2/s818870_02.pdf Aliaa Diyana, Zamri (2016) Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Aliaa Diyana, Zamri
Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah
description This research examines the relationship of role conflict, person-job fit and social support with work stress among 140 employees of travel agencies in Kedah (Kota Setar). It also investigates the difference in experiencing work stress between male and female employees. The level of work stress among employees is also examined. Descriptive analysis is conducted to ascertain the data normality as well as to analyze the frequencies of the respondents’ demographic profile. Multiple regression outputs show that the relationships of role conflict and social support with stress are significant, but not with person job fit. While the t-test shows that there is a difference between male and female employees in experiencing work stress. Based on the research findings several recommendations to reduce work stress in the agencies are made. Finally, the directions for future research are also discussed among employees.
format Thesis
author Aliaa Diyana, Zamri
author_facet Aliaa Diyana, Zamri
author_sort Aliaa Diyana, Zamri
title Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah
title_short Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah
title_full Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah
title_fullStr Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah
title_full_unstemmed Relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in Kedah
title_sort relationship of role conflict, person-job fit and social support with work stress among travel agencies' employees in kedah
publishDate 2016
url http://etd.uum.edu.my/6000/
_version_ 1696978303702794240
score 13.211869

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