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Interethnic leader-member exchange in Malaysian organizations: A qualitative research

Researchers have recognised the impact of cultural differences on leader-member exchange (LMX) at work. In Malaysia, each ethnic group is bringing their own values to the workplace, exemplifying a strong cultural diversity. However, little research had been pursued towards understanding LMX from in...

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Main Author: Noew, Hooi San
Format: Thesis
Language:English
English
Published: 2016
Subjects:
HD58.7 Organizational Behavior.
Online Access:http://etd.uum.edu.my/5784/1/depositpermission_s92755.pdf
http://etd.uum.edu.my/5784/2/s92755_01.pdf
http://etd.uum.edu.my/5784/
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spelling my.uum.etd.57842016-07-20T10:05:04Z http://etd.uum.edu.my/5784/ Interethnic leader-member exchange in Malaysian organizations: A qualitative research Noew, Hooi San HD58.7 Organizational Behavior. Researchers have recognised the impact of cultural differences on leader-member exchange (LMX) at work. In Malaysia, each ethnic group is bringing their own values to the workplace, exemplifying a strong cultural diversity. However, little research had been pursued towards understanding LMX from interethnic perspective. The current research aims to provide insight on interethnic LMX in Malaysian organizations through identifying the dimensions exchanged between the dyads, their similarities and differences with regards to their needs in LMX as well as the ‘give and take’ in the relationships. Instead of an existing LMX scale, the present research used a less-adopted interpretative method- semi structured interview. With a total of 36 interviews with participants from various industries, current research managed to provide a new insight into LMX in Malaysia from interethnic perspective. Data collected from the interviews were analyzed using thematic analysis to answer the three research questions. First, the current research found the dimensions exchanged between interethnic leader-member dyads to be different from the existing dimensions, i.e.: Mutual Respect, Cooperation, Favour/ Renqing, Personal Friendship, Limited Personal Exchange, Appreciation towards Diversity and Perceptions. Next, the differences and similarities between different ethnic groups with regards to their needs in LMX were identified. The current research also identified the characteristics that interethnic dyads are always persistent on and those they always give in to their partners in their relationships. The current research made some obvious implications from theoretical, methodological and practical perspectives. Its findings provided a notable theoretical extension to the extant literature on both LMX and interethnic interactions in Malaysia. In addition, the use of semi-structured interview enabled the participants to share their LMX experiences discursively, encouraging the adoption of the method in future LMX studies. The current findings also provide some practical guidelines to leader-member dyads in Malaysia in getting along with their diverse partners. 2016 Thesis NonPeerReviewed text en http://etd.uum.edu.my/5784/1/depositpermission_s92755.pdf text en http://etd.uum.edu.my/5784/2/s92755_01.pdf Noew, Hooi San (2016) Interethnic leader-member exchange in Malaysian organizations: A qualitative research. PhD. thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Noew, Hooi San
Interethnic leader-member exchange in Malaysian organizations: A qualitative research
description Researchers have recognised the impact of cultural differences on leader-member exchange (LMX) at work. In Malaysia, each ethnic group is bringing their own values to the workplace, exemplifying a strong cultural diversity. However, little research had been pursued towards understanding LMX from interethnic perspective. The current research aims to provide insight on interethnic LMX in Malaysian organizations through identifying the dimensions exchanged between the dyads, their similarities and differences with regards to their needs in LMX as well as the ‘give and take’ in the relationships. Instead of an existing LMX scale, the present research used a less-adopted interpretative method- semi structured interview. With a total of 36 interviews with participants from various industries, current research managed to provide a new insight into LMX in Malaysia from interethnic perspective. Data collected from the interviews were analyzed using thematic analysis to answer the three research questions. First, the current research found the dimensions exchanged between interethnic leader-member dyads to be different from the existing dimensions, i.e.: Mutual Respect, Cooperation, Favour/ Renqing, Personal Friendship, Limited Personal Exchange, Appreciation towards Diversity and Perceptions. Next, the differences and similarities between different ethnic groups with regards to their needs in LMX were identified. The current research also identified the characteristics that interethnic dyads are always persistent on and those they always give in to their partners in their relationships. The current research made some obvious implications from theoretical, methodological and practical perspectives. Its findings provided a notable theoretical extension to the extant literature on both LMX and interethnic interactions in Malaysia. In addition, the use of semi-structured interview enabled the participants to share their LMX experiences discursively, encouraging the adoption of the method in future LMX studies. The current findings also provide some practical guidelines to leader-member dyads in Malaysia in getting along with their diverse partners.
format Thesis
author Noew, Hooi San
author_facet Noew, Hooi San
author_sort Noew, Hooi San
title Interethnic leader-member exchange in Malaysian organizations: A qualitative research
title_short Interethnic leader-member exchange in Malaysian organizations: A qualitative research
title_full Interethnic leader-member exchange in Malaysian organizations: A qualitative research
title_fullStr Interethnic leader-member exchange in Malaysian organizations: A qualitative research
title_full_unstemmed Interethnic leader-member exchange in Malaysian organizations: A qualitative research
title_sort interethnic leader-member exchange in malaysian organizations: a qualitative research
publishDate 2016
url http://etd.uum.edu.my/5784/1/depositpermission_s92755.pdf
http://etd.uum.edu.my/5784/2/s92755_01.pdf
http://etd.uum.edu.my/5784/
_version_ 1644277431553490944
score 13.211869

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