Using Simulation To Evaluate The Performance Of Internet Payment System : A Case On Cybank

The Internet Payment System (IPS) is the latest means of doing financial transactions over the Internet. Howvever. its inefficient usage anlong Internet users has become a prime discussion anlong many folks and many tentative assumptions were made. Hence, the first aspect of this research was aimed...

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Bibliographic Details
Main Author: Ida Harlina, Ikhwan Nasir
Format: Thesis
Language:English
English
Published: 2002
Subjects:
Online Access:http://etd.uum.edu.my/527/1/IDA_HARLINA_IKHWAN_NASIR.pdf
http://etd.uum.edu.my/527/2/IDA_HARLINA_IKHWAN_NASIR.pdf
http://etd.uum.edu.my/527/
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Summary:The Internet Payment System (IPS) is the latest means of doing financial transactions over the Internet. Howvever. its inefficient usage anlong Internet users has become a prime discussion anlong many folks and many tentative assumptions were made. Hence, the first aspect of this research was aimed to identify problems and reasons that caused this hindrance. The result indicated the time-consuming factor to process real-time requests as one of its main deficiency. A few performance enhancement approaches were recognized and Cybank's management was stimulated to counter those predicaments in order to excite its current and potential users in employing Cybank. This is in line with Cybank's vision, which is to be a world class IPS supplier in the IPS industry. The second aspect of this research covered the use of simulation in modeling the operational behavior of Cybank. It has been proven that this technique is very effective in modeling such complex systems like the IPS. The simulation technique has also succeeded in recommending appropriate and sound changes that could be implemented on Cybank, based on the quantitative result acquired from experiments performed on the built model.