Effects of transformational and transactional leadership on job satisfaction

Leadership style is important to employees’ job satisfaction. This study aims to examine the effect of leadership style on employees’ job satisfaction among service companies of Handan City in China. The questionnaires were firstly designed to collect data from the three service companies, namely ho...

Full description

Saved in:
Bibliographic Details
Main Author: Yi, Zhang
Format: Thesis
Language:English
English
Published: 2015
Subjects:
Online Access:http://etd.uum.edu.my/5126/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uum.etd.5126
record_format eprints
spelling my.uum.etd.51262021-03-29T09:22:52Z http://etd.uum.edu.my/5126/ Effects of transformational and transactional leadership on job satisfaction Yi, Zhang HF5549-5549.5 Personnel Management. Employment Leadership style is important to employees’ job satisfaction. This study aims to examine the effect of leadership style on employees’ job satisfaction among service companies of Handan City in China. The questionnaires were firstly designed to collect data from the three service companies, namely hotel, travel agency and insurance companies. The 60 respondents who were employed in these service companies were selected as samples in this study. There were two independent variables which were transactional leadership and transformational leadership. Meanwhile, job satisfaction was selected as dependent variable. By using SPSS 19.0 version, the Reliability Test and Pearson Correlation test were firstly conducted to determine the relationship between independent variables and dependent variable. Then, the Multiple Regression analysis was conducted to determine the effect of leadership style, namely transactional leadership and transformational leadership, on job satisfaction respectively. The results revealed that both transactional leadership and transformational leadership were found to be positively related to job satisfaction of employees. In addition, the study also examined the intermediate effects of gender and age on job satisfaction. The results showed that the effects of gender and age were no significant on job satisfaction, implying they had no difference between gender an age on job satisfaction. The study has strategic implications that the managers should pay attention to leadership style to improve employees’s job satisfaction, which would contribure to the sustainable growth of service companies. In conclusion, the research could provide guideline to design policies on how to improve employees’ job satisfaction 2015 Thesis NonPeerReviewed text en /5126/1/s815448.pdf text en /5126/2/s815448_abstract.pdf Yi, Zhang (2015) Effects of transformational and transactional leadership on job satisfaction. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic HF5549-5549.5 Personnel Management. Employment
spellingShingle HF5549-5549.5 Personnel Management. Employment
Yi, Zhang
Effects of transformational and transactional leadership on job satisfaction
description Leadership style is important to employees’ job satisfaction. This study aims to examine the effect of leadership style on employees’ job satisfaction among service companies of Handan City in China. The questionnaires were firstly designed to collect data from the three service companies, namely hotel, travel agency and insurance companies. The 60 respondents who were employed in these service companies were selected as samples in this study. There were two independent variables which were transactional leadership and transformational leadership. Meanwhile, job satisfaction was selected as dependent variable. By using SPSS 19.0 version, the Reliability Test and Pearson Correlation test were firstly conducted to determine the relationship between independent variables and dependent variable. Then, the Multiple Regression analysis was conducted to determine the effect of leadership style, namely transactional leadership and transformational leadership, on job satisfaction respectively. The results revealed that both transactional leadership and transformational leadership were found to be positively related to job satisfaction of employees. In addition, the study also examined the intermediate effects of gender and age on job satisfaction. The results showed that the effects of gender and age were no significant on job satisfaction, implying they had no difference between gender an age on job satisfaction. The study has strategic implications that the managers should pay attention to leadership style to improve employees’s job satisfaction, which would contribure to the sustainable growth of service companies. In conclusion, the research could provide guideline to design policies on how to improve employees’ job satisfaction
format Thesis
author Yi, Zhang
author_facet Yi, Zhang
author_sort Yi, Zhang
title Effects of transformational and transactional leadership on job satisfaction
title_short Effects of transformational and transactional leadership on job satisfaction
title_full Effects of transformational and transactional leadership on job satisfaction
title_fullStr Effects of transformational and transactional leadership on job satisfaction
title_full_unstemmed Effects of transformational and transactional leadership on job satisfaction
title_sort effects of transformational and transactional leadership on job satisfaction
publishDate 2015
url http://etd.uum.edu.my/5126/
_version_ 1696978276409409536
score 13.211869