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Human Cognitive Perspective of Extended Use of Information Systems

Today, organizations invest billions of dollars in large information systems (IS) to improve their business processes. The objective of implementing and adopting the IS is no other than to increase business efficiency, productivity and facilitate business decision making in the business, thus streng...

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Main Author: See, Boon Piow
Format: Thesis
Language:English
Published: 2012
Subjects:
T58.6-58.62 Management information systems
Online Access:http://etd.uum.edu.my/3778/1/s92245.pdf
http://etd.uum.edu.my/3778/
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spelling my.uum.etd.37782016-04-24T01:03:01Z http://etd.uum.edu.my/3778/ Human Cognitive Perspective of Extended Use of Information Systems See, Boon Piow T58.6-58.62 Management information systems Today, organizations invest billions of dollars in large information systems (IS) to improve their business processes. The objective of implementing and adopting the IS is no other than to increase business efficiency, productivity and facilitate business decision making in the business, thus strengthening their business competiveness. However, the purported benefits of implementing the IS are often lagging behind the expectation and its fullest of the potentials in term of investment. Evidence shows low and underutilization of functionality at the post-acceptance stage contributes to the underachievement of the IS. To address this issue the objective of this research is to investigate the effects of individuals’ cognitive perception toward extended use of IS. A questionnaire survey-based approach was adopted in this study where the data was analyzed using covariance-based structural equation model (SEM) method. The findings showed post-usage usefulness, self-efficacy and facilitating condition were positively related to users’ continued use as well as extended use of IS. Beside that users’ continued use is significantly related with users’ extended use of the system. The result showed users’ continued use was partially mediating the relationship between users’ cognitions and extended use behavior. But, subjective norm did not exert any influence over users’ continued use and extended use of IS. Finally, this study contributed to the knowledge of individual post-acceptance of IS by integrating the theory of planned behavior (TPB) with post-adoptive usage behaviors. For practice, this study provides insight into human cognitive perceptions that contribute to IS post-adoptive usage behaviors, thereby allows the management to utilize these outcomes to promote higher levels of IS usage by the users or employees in the organizations. 2012-08 Thesis NonPeerReviewed text en http://etd.uum.edu.my/3778/1/s92245.pdf See, Boon Piow (2012) Human Cognitive Perspective of Extended Use of Information Systems. PhD. thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
topic T58.6-58.62 Management information systems
spellingShingle T58.6-58.62 Management information systems
See, Boon Piow
Human Cognitive Perspective of Extended Use of Information Systems
description Today, organizations invest billions of dollars in large information systems (IS) to improve their business processes. The objective of implementing and adopting the IS is no other than to increase business efficiency, productivity and facilitate business decision making in the business, thus strengthening their business competiveness. However, the purported benefits of implementing the IS are often lagging behind the expectation and its fullest of the potentials in term of investment. Evidence shows low and underutilization of functionality at the post-acceptance stage contributes to the underachievement of the IS. To address this issue the objective of this research is to investigate the effects of individuals’ cognitive perception toward extended use of IS. A questionnaire survey-based approach was adopted in this study where the data was analyzed using covariance-based structural equation model (SEM) method. The findings showed post-usage usefulness, self-efficacy and facilitating condition were positively related to users’ continued use as well as extended use of IS. Beside that users’ continued use is significantly related with users’ extended use of the system. The result showed users’ continued use was partially mediating the relationship between users’ cognitions and extended use behavior. But, subjective norm did not exert any influence over users’ continued use and extended use of IS. Finally, this study contributed to the knowledge of individual post-acceptance of IS by integrating the theory of planned behavior (TPB) with post-adoptive usage behaviors. For practice, this study provides insight into human cognitive perceptions that contribute to IS post-adoptive usage behaviors, thereby allows the management to utilize these outcomes to promote higher levels of IS usage by the users or employees in the organizations.
format Thesis
author See, Boon Piow
author_facet See, Boon Piow
author_sort See, Boon Piow
title Human Cognitive Perspective of Extended Use of Information Systems
title_short Human Cognitive Perspective of Extended Use of Information Systems
title_full Human Cognitive Perspective of Extended Use of Information Systems
title_fullStr Human Cognitive Perspective of Extended Use of Information Systems
title_full_unstemmed Human Cognitive Perspective of Extended Use of Information Systems
title_sort human cognitive perspective of extended use of information systems
publishDate 2012
url http://etd.uum.edu.my/3778/1/s92245.pdf
http://etd.uum.edu.my/3778/
_version_ 1644277041282940928
score 13.211869

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