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Hubungan Amalan Pengurusan Kualiti Terlazim Dengan Prestasi Kerja Di Sektor Awam

Work performance is widely been used as one of the variables to measure an individual's work performance in an organisation. However, work performance also has a relationship with the organisational environment. One of them is through the best practice management adopted by many organisations i...

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Main Author: Mohd. Fazil, Mahmood
Format: Thesis
Language:English
English
Published: 2001
Subjects:
JQ Political institutions and public administration (Asia)
Online Access:https://etd.uum.edu.my/342/1/Mohd._Fazil_bin_Mahmood%2C_2001.pdf
https://etd.uum.edu.my/342/2/1.Mohd._Fazil_bin_Mahmood%2C_2001.pdf
https://etd.uum.edu.my/342/
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spelling my.uum.etd.3422023-11-05T00:54:19Z https://etd.uum.edu.my/342/ Hubungan Amalan Pengurusan Kualiti Terlazim Dengan Prestasi Kerja Di Sektor Awam Mohd. Fazil, Mahmood JQ Political institutions and public administration (Asia) Work performance is widely been used as one of the variables to measure an individual's work performance in an organisation. However, work performance also has a relationship with the organisational environment. One of them is through the best practice management adopted by many organisations including the public organisation. There are seven dimensions of the best practise management; top management influence, development of human resource management, system and process management, quality supplier management, customer value management, benchmarking and quality training. This study attempts to distinguish the relationship of the best practise management and employee's work performance in the public organisation. Also this study identifies the significant dimension that highly correlates with the employee's work performance in the public organisation. The sample comprises of 152 respondents in the State Secretary Department, Kedah. From the correlation analysis, this study concludes that all dimensions have significantly related to the employee's work performance. Based on regression analysis, the coefficient of determination, R2, equals 0.620, signifying that 62.0% of variation in the work performance was statistically explained or accounted for by the seven's dimension of best practice management. Customer value management, system and process management and quality training seems to be the significant dimension to distinguish the relationship of the best practice management and employee's work performance in the public organisation. 2001 Thesis NonPeerReviewed text en https://etd.uum.edu.my/342/1/Mohd._Fazil_bin_Mahmood%2C_2001.pdf text en https://etd.uum.edu.my/342/2/1.Mohd._Fazil_bin_Mahmood%2C_2001.pdf Mohd. Fazil, Mahmood (2001) Hubungan Amalan Pengurusan Kualiti Terlazim Dengan Prestasi Kerja Di Sektor Awam. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic JQ Political institutions and public administration (Asia)
spellingShingle JQ Political institutions and public administration (Asia)
Mohd. Fazil, Mahmood
Hubungan Amalan Pengurusan Kualiti Terlazim Dengan Prestasi Kerja Di Sektor Awam
description Work performance is widely been used as one of the variables to measure an individual's work performance in an organisation. However, work performance also has a relationship with the organisational environment. One of them is through the best practice management adopted by many organisations including the public organisation. There are seven dimensions of the best practise management; top management influence, development of human resource management, system and process management, quality supplier management, customer value management, benchmarking and quality training. This study attempts to distinguish the relationship of the best practise management and employee's work performance in the public organisation. Also this study identifies the significant dimension that highly correlates with the employee's work performance in the public organisation. The sample comprises of 152 respondents in the State Secretary Department, Kedah. From the correlation analysis, this study concludes that all dimensions have significantly related to the employee's work performance. Based on regression analysis, the coefficient of determination, R2, equals 0.620, signifying that 62.0% of variation in the work performance was statistically explained or accounted for by the seven's dimension of best practice management. Customer value management, system and process management and quality training seems to be the significant dimension to distinguish the relationship of the best practice management and employee's work performance in the public organisation.
format Thesis
author Mohd. Fazil, Mahmood
author_facet Mohd. Fazil, Mahmood
author_sort Mohd. Fazil, Mahmood
title Hubungan Amalan Pengurusan Kualiti Terlazim Dengan Prestasi Kerja Di Sektor Awam
title_short Hubungan Amalan Pengurusan Kualiti Terlazim Dengan Prestasi Kerja Di Sektor Awam
title_full Hubungan Amalan Pengurusan Kualiti Terlazim Dengan Prestasi Kerja Di Sektor Awam
title_fullStr Hubungan Amalan Pengurusan Kualiti Terlazim Dengan Prestasi Kerja Di Sektor Awam
title_full_unstemmed Hubungan Amalan Pengurusan Kualiti Terlazim Dengan Prestasi Kerja Di Sektor Awam
title_sort hubungan amalan pengurusan kualiti terlazim dengan prestasi kerja di sektor awam
publishDate 2001
url https://etd.uum.edu.my/342/1/Mohd._Fazil_bin_Mahmood%2C_2001.pdf
https://etd.uum.edu.my/342/2/1.Mohd._Fazil_bin_Mahmood%2C_2001.pdf
https://etd.uum.edu.my/342/
_version_ 1781708422727598080
score 13.211869

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