Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad

The study investigated the relationship between job stressor and job performance among staffs of System Operation department,Tenaga Nasional Berhad. The main objectives of the study is to determined; (i) relationship between workload and job performance; (ii) relationship between work ambiguity and...

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Main Author: Siti Hassanah, Hassan
Format: Thesis
Language:English
English
Published: 2011
Subjects:
Online Access:http://etd.uum.edu.my/3168/1/SITI_HASSANAH_HASSAN.pdf
http://etd.uum.edu.my/3168/2/1.SITI_HASSANAH_HASSAN.pdf
http://etd.uum.edu.my/3168/
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spelling my.uum.etd.31682016-04-24T01:13:29Z http://etd.uum.edu.my/3168/ Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad Siti Hassanah, Hassan HF5549-5549.5 Personnel Management. Employment The study investigated the relationship between job stressor and job performance among staffs of System Operation department,Tenaga Nasional Berhad. The main objectives of the study is to determined; (i) relationship between workload and job performance; (ii) relationship between work ambiguity and job performance; (iii) relationship between family conflict and job performance. The data for this study were collected from staffs of System Operation Department at TNB only which consist of 105 employees include 30 female and 75 male, 85 executives and 20 non-executives but only 89 participate and gave the feedback. The majority of the employees are come from technical background include executives and non executives. The tests conducted were Multiple Regression and Pearson’s Correlation was carried out in answering the objectives of the research. The Pearson’s Correlation showed that only workload and family conflict have a relationship with job performance. However, multiple regression tests showed that overall job stressor give a significant impact to the job performance. 2011-12 Thesis NonPeerReviewed application/pdf en http://etd.uum.edu.my/3168/1/SITI_HASSANAH_HASSAN.pdf application/pdf en http://etd.uum.edu.my/3168/2/1.SITI_HASSANAH_HASSAN.pdf Siti Hassanah, Hassan (2011) Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic HF5549-5549.5 Personnel Management. Employment
spellingShingle HF5549-5549.5 Personnel Management. Employment
Siti Hassanah, Hassan
Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
description The study investigated the relationship between job stressor and job performance among staffs of System Operation department,Tenaga Nasional Berhad. The main objectives of the study is to determined; (i) relationship between workload and job performance; (ii) relationship between work ambiguity and job performance; (iii) relationship between family conflict and job performance. The data for this study were collected from staffs of System Operation Department at TNB only which consist of 105 employees include 30 female and 75 male, 85 executives and 20 non-executives but only 89 participate and gave the feedback. The majority of the employees are come from technical background include executives and non executives. The tests conducted were Multiple Regression and Pearson’s Correlation was carried out in answering the objectives of the research. The Pearson’s Correlation showed that only workload and family conflict have a relationship with job performance. However, multiple regression tests showed that overall job stressor give a significant impact to the job performance.
format Thesis
author Siti Hassanah, Hassan
author_facet Siti Hassanah, Hassan
author_sort Siti Hassanah, Hassan
title Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
title_short Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
title_full Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
title_fullStr Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
title_full_unstemmed Work Stress and Job Performance of Employees in System Operation Department at Tenaga Nasional Berhad
title_sort work stress and job performance of employees in system operation department at tenaga nasional berhad
publishDate 2011
url http://etd.uum.edu.my/3168/1/SITI_HASSANAH_HASSAN.pdf
http://etd.uum.edu.my/3168/2/1.SITI_HASSANAH_HASSAN.pdf
http://etd.uum.edu.my/3168/
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score 13.211869