Influence of Interpersonal Communication Skills on Conflict Management Styles: A Case Study of Beijing Hualu Petrochemical Branch Office
One of the key factors in today's successful management of organizations is for managers to know how to manage the conflict. However in order to be successful in managing conflict, a manages must be able to know what kind of skills they can use to manage these conflicts, and what kind of confli...
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Format: | Thesis |
Language: | English English |
Published: |
2010
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Online Access: | https://etd.uum.edu.my/2521/1/Li_Xin.pdf https://etd.uum.edu.my/2521/2/1.Li_Xin.pdf https://etd.uum.edu.my/2521/ |
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