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e-Aduan Prototype System for Student Residential Hall

In today's information world, where the internet and web technology are used widely, it is significant for an organization to own an e-Aduan system to make complaint via online to improved communication between user and organization, increase efficiency and be competitive. In order to succeed a...

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Main Author: Samihah, Sahhari
Format: Thesis
Language:English
English
Published: 2010
Subjects:
QA Mathematics
Online Access:http://etd.uum.edu.my/2221/1/Samihah_Sahhari.pdf
http://etd.uum.edu.my/2221/2/1.Samihah_Sahhari.pdf
http://etd.uum.edu.my/2221/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000757654
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id my.uum.etd.2221
record_format eprints
spelling my.uum.etd.22212013-07-24T12:14:58Z http://etd.uum.edu.my/2221/ e-Aduan Prototype System for Student Residential Hall Samihah, Sahhari QA Mathematics In today's information world, where the internet and web technology are used widely, it is significant for an organization to own an e-Aduan system to make complaint via online to improved communication between user and organization, increase efficiency and be competitive. In order to succeed an organization also must depend on information from complaints, suggestions, and feedbacks of user to improve the organization's performance. Therefore, this study was carried out in order to develop a prototype of e-Aduan system. This e-Aduan System will be used by staff and student of student residential hall MISC to help them to manage complaint records and to make complaints about accommodation, services and facilities that have been provided by student residential hall MISC in a systematic way. Furthermore, e-Aduan System will be using English communication language to ensure that it is easy to understand by students of various nationalities. 2010 Thesis NonPeerReviewed application/pdf en http://etd.uum.edu.my/2221/1/Samihah_Sahhari.pdf application/pdf en http://etd.uum.edu.my/2221/2/1.Samihah_Sahhari.pdf Samihah, Sahhari (2010) e-Aduan Prototype System for Student Residential Hall. Masters thesis, Universiti Utara Malaysia. http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000757654
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic QA Mathematics
spellingShingle QA Mathematics
Samihah, Sahhari
e-Aduan Prototype System for Student Residential Hall
description In today's information world, where the internet and web technology are used widely, it is significant for an organization to own an e-Aduan system to make complaint via online to improved communication between user and organization, increase efficiency and be competitive. In order to succeed an organization also must depend on information from complaints, suggestions, and feedbacks of user to improve the organization's performance. Therefore, this study was carried out in order to develop a prototype of e-Aduan system. This e-Aduan System will be used by staff and student of student residential hall MISC to help them to manage complaint records and to make complaints about accommodation, services and facilities that have been provided by student residential hall MISC in a systematic way. Furthermore, e-Aduan System will be using English communication language to ensure that it is easy to understand by students of various nationalities.
format Thesis
author Samihah, Sahhari
author_facet Samihah, Sahhari
author_sort Samihah, Sahhari
title e-Aduan Prototype System for Student Residential Hall
title_short e-Aduan Prototype System for Student Residential Hall
title_full e-Aduan Prototype System for Student Residential Hall
title_fullStr e-Aduan Prototype System for Student Residential Hall
title_full_unstemmed e-Aduan Prototype System for Student Residential Hall
title_sort e-aduan prototype system for student residential hall
publishDate 2010
url http://etd.uum.edu.my/2221/1/Samihah_Sahhari.pdf
http://etd.uum.edu.my/2221/2/1.Samihah_Sahhari.pdf
http://etd.uum.edu.my/2221/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000757654
_version_ 1644276628075839488
score 13.211869

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