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Kerajaan Elektronik - Penerimaan Teknologi Aplikasi e-Khidmat

The purpose of this research is to investigate and observe the level of technology acceptance among users of e-Services application. e-Services application is one of the pioneer application under the establishment of electronic government. The electronic government was introduced as a part of Multi...

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Main Author: Mohd Azmi, Hj Omar
Format: Thesis
Language:English
English
Published: 2009
Subjects:
JF Political institutions (General)
Online Access:http://etd.uum.edu.my/2087/1/Mohd_Azmi_Hj_Omar.pdf
http://etd.uum.edu.my/2087/2/1.Mohd_Azmi_Hj_Omar.pdf
http://etd.uum.edu.my/2087/
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spelling my.uum.etd.20872013-07-24T12:14:21Z http://etd.uum.edu.my/2087/ Kerajaan Elektronik - Penerimaan Teknologi Aplikasi e-Khidmat Mohd Azmi, Hj Omar JF Political institutions (General) The purpose of this research is to investigate and observe the level of technology acceptance among users of e-Services application. e-Services application is one of the pioneer application under the establishment of electronic government. The electronic government was introduced as a part of Multimedia Super Corridor project on 1st August 1996, which is one of the key instruments of Vision 2020. In addition, this research developed based on the technology acceptance model (TAM) and containing four factors as independent variables and dependent variables, namely perceived usefulness, perceived ease of use, perceived Internet security and total amount of information. Data collected using developed questionnaires and was sent out through electronic mail (e-mail) to registered e-Services respondents. A total of 93l questionnaires were distributed, and 397 were returned, with a response rate of 43.93 percent. The research finding shows those 81.9 percent respondents have low level of acceptance of e-Services application, 16.6 percent is at medium level and the balance of 1.5 percent have high level of acceptance of e-Services application. Overall, the level of technology acceptance of e-Services application is low. The results from one-way ANOVA analysis between the age factor and level of education with technology acceptance, perceived usefulness; perceived ease of use, perceived Internet security and total amount of information revealed that there is no statistically significant differences for the age factor. However, there is statistically significant difference between education level with perceived ease of use, perceived Internet security and total amount of information. Based on Pearson Correlation analysis indicates that there exists a significant relationship between all the factors with technology acceptance of e-Services application. Moreover, multiple regression technique was employed and discovered only perceived usefulness and perceived ease of use have effect on the findings of technology acceptance of e-Services application. Finally, the research findings is discuss, identify the limitations of the study,and a few suggestions is proposed for the future directions of the research. 2009 Thesis NonPeerReviewed application/pdf en http://etd.uum.edu.my/2087/1/Mohd_Azmi_Hj_Omar.pdf application/pdf en http://etd.uum.edu.my/2087/2/1.Mohd_Azmi_Hj_Omar.pdf Mohd Azmi, Hj Omar (2009) Kerajaan Elektronik - Penerimaan Teknologi Aplikasi e-Khidmat. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic JF Political institutions (General)
spellingShingle JF Political institutions (General)
Mohd Azmi, Hj Omar
Kerajaan Elektronik - Penerimaan Teknologi Aplikasi e-Khidmat
description The purpose of this research is to investigate and observe the level of technology acceptance among users of e-Services application. e-Services application is one of the pioneer application under the establishment of electronic government. The electronic government was introduced as a part of Multimedia Super Corridor project on 1st August 1996, which is one of the key instruments of Vision 2020. In addition, this research developed based on the technology acceptance model (TAM) and containing four factors as independent variables and dependent variables, namely perceived usefulness, perceived ease of use, perceived Internet security and total amount of information. Data collected using developed questionnaires and was sent out through electronic mail (e-mail) to registered e-Services respondents. A total of 93l questionnaires were distributed, and 397 were returned, with a response rate of 43.93 percent. The research finding shows those 81.9 percent respondents have low level of acceptance of e-Services application, 16.6 percent is at medium level and the balance of 1.5 percent have high level of acceptance of e-Services application. Overall, the level of technology acceptance of e-Services application is low. The results from one-way ANOVA analysis between the age factor and level of education with technology acceptance, perceived usefulness; perceived ease of use, perceived Internet security and total amount of information revealed that there is no statistically significant differences for the age factor. However, there is statistically significant difference between education level with perceived ease of use, perceived Internet security and total amount of information. Based on Pearson Correlation analysis indicates that there exists a significant relationship between all the factors with technology acceptance of e-Services application. Moreover, multiple regression technique was employed and discovered only perceived usefulness and perceived ease of use have effect on the findings of technology acceptance of e-Services application. Finally, the research findings is discuss, identify the limitations of the study,and a few suggestions is proposed for the future directions of the research.
format Thesis
author Mohd Azmi, Hj Omar
author_facet Mohd Azmi, Hj Omar
author_sort Mohd Azmi, Hj Omar
title Kerajaan Elektronik - Penerimaan Teknologi Aplikasi e-Khidmat
title_short Kerajaan Elektronik - Penerimaan Teknologi Aplikasi e-Khidmat
title_full Kerajaan Elektronik - Penerimaan Teknologi Aplikasi e-Khidmat
title_fullStr Kerajaan Elektronik - Penerimaan Teknologi Aplikasi e-Khidmat
title_full_unstemmed Kerajaan Elektronik - Penerimaan Teknologi Aplikasi e-Khidmat
title_sort kerajaan elektronik - penerimaan teknologi aplikasi e-khidmat
publishDate 2009
url http://etd.uum.edu.my/2087/1/Mohd_Azmi_Hj_Omar.pdf
http://etd.uum.edu.my/2087/2/1.Mohd_Azmi_Hj_Omar.pdf
http://etd.uum.edu.my/2087/
_version_ 1644276587702517760
score 13.211869

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