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Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust

E-government is a global trend that accelerates across countries, which affiliates firm’s internal and external connections and transactions, resulting in firm’s transparency and efficiency. However, interoperability within organisations is limited and ineffective in developing countries like Algeri...

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Main Author: Soufiane, Benmoussa Mohammed
Format: Thesis
Language:English
English
Published: 2024
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T Technology (General)
Online Access:https://etd.uum.edu.my/11287/1/permission%20to%20deposit-grant%20the%20permission-s901563.pdf
https://etd.uum.edu.my/11287/2/s901563_01.pdf
https://etd.uum.edu.my/11287/
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spelling my.uum.etd.112872024-08-29T04:19:07Z https://etd.uum.edu.my/11287/ Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust Soufiane, Benmoussa Mohammed T Technology (General) E-government is a global trend that accelerates across countries, which affiliates firm’s internal and external connections and transactions, resulting in firm’s transparency and efficiency. However, interoperability within organisations is limited and ineffective in developing countries like Algeria. The current study aimed to identify factors influencing e-government adoption in Algeria context, based on the Diffusion of Innovation Theory (DOI) and the Technology-Organization-Environment (TOE) framework. The TOE framework includes technological, organisational, and environmental aspects. IT infrastructure, security, and web design are the dimensions of technological factors. Top management support, strategy, and organisational culture are the elements of organisational factors. Finally, environmental factors include awareness, training, and rules and regulations. Government policy and trust are examined as moderators to the relationship between TOE factors and e-government adoption. Twenty-seven hypotheses were tested in this study. Data were collected from 170 top management executives of petroleum companies (65.4% of response rate) in four regions of Algeria (south, north, west, and east) using a postal questionnaire. SPSS version 26.0 and PLS-SEM 3.3.3 were used to analyse the data. Overall, the findings showed that technological and organisational factors impact Algerian petroleum companies’ e-government adoption across multiple dimensions. When government policy and trust were added as moderators in the model, the relationship between TOE factors and e-government adoption shifted slightly. However, for government policy, only security, web design, training, and rules and regulations found to be moderating the interrelationship. Meanwhile, only security was moderated by trust towards e-government adoption. IT infrastructure and top management support are two of the most critical factors influencing e-government adoption. The current research findings can specifically assist Algerian firms, especially petroleum companies, in gaining a better understanding of the e-government adoption process. The firms are suggested to have a strong IT infrastructure and top management support in order to improve their e-government adoption. 2024 Thesis NonPeerReviewed text en https://etd.uum.edu.my/11287/1/permission%20to%20deposit-grant%20the%20permission-s901563.pdf text en https://etd.uum.edu.my/11287/2/s901563_01.pdf Soufiane, Benmoussa Mohammed (2024) Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust. Doctoral thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic T Technology (General)
spellingShingle T Technology (General)
Soufiane, Benmoussa Mohammed
Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
description E-government is a global trend that accelerates across countries, which affiliates firm’s internal and external connections and transactions, resulting in firm’s transparency and efficiency. However, interoperability within organisations is limited and ineffective in developing countries like Algeria. The current study aimed to identify factors influencing e-government adoption in Algeria context, based on the Diffusion of Innovation Theory (DOI) and the Technology-Organization-Environment (TOE) framework. The TOE framework includes technological, organisational, and environmental aspects. IT infrastructure, security, and web design are the dimensions of technological factors. Top management support, strategy, and organisational culture are the elements of organisational factors. Finally, environmental factors include awareness, training, and rules and regulations. Government policy and trust are examined as moderators to the relationship between TOE factors and e-government adoption. Twenty-seven hypotheses were tested in this study. Data were collected from 170 top management executives of petroleum companies (65.4% of response rate) in four regions of Algeria (south, north, west, and east) using a postal questionnaire. SPSS version 26.0 and PLS-SEM 3.3.3 were used to analyse the data. Overall, the findings showed that technological and organisational factors impact Algerian petroleum companies’ e-government adoption across multiple dimensions. When government policy and trust were added as moderators in the model, the relationship between TOE factors and e-government adoption shifted slightly. However, for government policy, only security, web design, training, and rules and regulations found to be moderating the interrelationship. Meanwhile, only security was moderated by trust towards e-government adoption. IT infrastructure and top management support are two of the most critical factors influencing e-government adoption. The current research findings can specifically assist Algerian firms, especially petroleum companies, in gaining a better understanding of the e-government adoption process. The firms are suggested to have a strong IT infrastructure and top management support in order to improve their e-government adoption.
format Thesis
author Soufiane, Benmoussa Mohammed
author_facet Soufiane, Benmoussa Mohammed
author_sort Soufiane, Benmoussa Mohammed
title Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
title_short Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
title_full Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
title_fullStr Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
title_full_unstemmed Factors affecting electronic government adoption among Algerian petroleum companies: The moderating role of government policy and trust
title_sort factors affecting electronic government adoption among algerian petroleum companies: the moderating role of government policy and trust
publishDate 2024
url https://etd.uum.edu.my/11287/1/permission%20to%20deposit-grant%20the%20permission-s901563.pdf
https://etd.uum.edu.my/11287/2/s901563_01.pdf
https://etd.uum.edu.my/11287/
_version_ 1809149133095698432
score 13.211869

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