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Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia

Waiting time perceived is how long people think they have had to wait for a service. People waiting for public transportation are more likely to think they have to wait longer than they actually do, especially when they don't have access to traffic data in real time. Nevertheless, there are an...

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Main Author: Mohamud, Ibrahim Hassan
Format: Thesis
Language:English
English
Published: 2023
Subjects:
HF5415.33 Consumer Behavior.
Online Access:https://etd.uum.edu.my/10904/1/Depositpermission_s829997.pdf
https://etd.uum.edu.my/10904/2/s829997_01.pdf
https://etd.uum.edu.my/10904/
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spelling my.uum.etd.109042024-01-18T06:28:40Z https://etd.uum.edu.my/10904/ Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia Mohamud, Ibrahim Hassan HF5415.33 Consumer Behavior. Waiting time perceived is how long people think they have had to wait for a service. People waiting for public transportation are more likely to think they have to wait longer than they actually do, especially when they don't have access to traffic data in real time. Nevertheless, there are an amount of concerns involving with public transportation services and limited numbers of studies in Malaysia have investigated waiting time perception. Hence, the aim of this study discussed about the effects of Socio-demographic characteristics and trip characteristics on the waiting time perception of public transport in Malaysia. This involved determining two relationships, which are the relationship between waiting time perception and Socio-demographic characteristics; and the relationship between waiting time perception and trip characteristics. The research study was conducted in Northern States of Malaysia (Penang, Kedah, Perlis, Perak) with an estimated 196 respondents making up the sample size. Descriptive analysis and Multiple Regression Analysis (MRA) were used to test the hypotheses and figure out which factors were the most important for the research model. Based on the analysis results, it revealed that trip characteristics is significantly associated to waiting time perception. It shows that greater level of trip characteristics contributes to greater level of waiting time perception. The results of the research showed that there is no significant relationship between Socio-demographic characteristics and waiting time perception. 2023 Thesis NonPeerReviewed text en https://etd.uum.edu.my/10904/1/Depositpermission_s829997.pdf text en https://etd.uum.edu.my/10904/2/s829997_01.pdf Mohamud, Ibrahim Hassan (2023) Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic HF5415.33 Consumer Behavior.
spellingShingle HF5415.33 Consumer Behavior.
Mohamud, Ibrahim Hassan
Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
description Waiting time perceived is how long people think they have had to wait for a service. People waiting for public transportation are more likely to think they have to wait longer than they actually do, especially when they don't have access to traffic data in real time. Nevertheless, there are an amount of concerns involving with public transportation services and limited numbers of studies in Malaysia have investigated waiting time perception. Hence, the aim of this study discussed about the effects of Socio-demographic characteristics and trip characteristics on the waiting time perception of public transport in Malaysia. This involved determining two relationships, which are the relationship between waiting time perception and Socio-demographic characteristics; and the relationship between waiting time perception and trip characteristics. The research study was conducted in Northern States of Malaysia (Penang, Kedah, Perlis, Perak) with an estimated 196 respondents making up the sample size. Descriptive analysis and Multiple Regression Analysis (MRA) were used to test the hypotheses and figure out which factors were the most important for the research model. Based on the analysis results, it revealed that trip characteristics is significantly associated to waiting time perception. It shows that greater level of trip characteristics contributes to greater level of waiting time perception. The results of the research showed that there is no significant relationship between Socio-demographic characteristics and waiting time perception.
format Thesis
author Mohamud, Ibrahim Hassan
author_facet Mohamud, Ibrahim Hassan
author_sort Mohamud, Ibrahim Hassan
title Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
title_short Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
title_full Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
title_fullStr Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
title_full_unstemmed Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
title_sort waiting time perception of public transport user: effects of socio-demographic and trip characteristics in malaysia
publishDate 2023
url https://etd.uum.edu.my/10904/1/Depositpermission_s829997.pdf
https://etd.uum.edu.my/10904/2/s829997_01.pdf
https://etd.uum.edu.my/10904/
_version_ 1789428107225071616
score 13.211869

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