Ethical leadership and employee job satisfaction: A case of manufacturing company in Kulim Kedah
organizational effectiveness and efficiency. Organizational restructuring and downsizing plans have affected the job satisfaction of employees in a manufacturing company in Kulim, Kedah, at which the employees felt unsecured and unhappy. The researcher advocates that ethical leadership behaviours wo...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2022
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/10831/1/s93518_01.pdf https://etd.uum.edu.my/10831/2/s93518_02.pdf https://etd.uum.edu.my/10831/ |
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| Summary: | organizational effectiveness and efficiency. Organizational restructuring and downsizing plans have affected the job satisfaction of employees in a manufacturing company in Kulim, Kedah, at which the employees felt unsecured and unhappy. The researcher advocates that ethical leadership behaviours would increase employees’ job satisfaction. When employees see their ethical leaders as role models, higher levels of job satisfaction would be achieved. Therefore, drawing upon the Social Exchange Theory, this study examined the relationships between ethical leadership behaviours consisting of 7 behaviours (peopleorientation, fairness, power-sharing, concern for sustainability, ethical guidance, role clarification and integrity) and employees’ job satisfaction. The manufacturing company in Kulim, Kedah, was employed as the case of this study. A mixedmethod approach consisting of a survey and semi-structured interviews was used. Data collection started with a questionnaire survey with 278 employees to capture their views on their leader’s ethical leadership behaviours. Subsequently, semistructured interviews with 10 former workers were conducted to give context to the quantitative findings. The results of the multiple regression analysis revealed that all seven constructs of the ethical leadership behaviours positively influenced employees’ job satisfaction. These results were supported by the interview findings and revealed a greater understanding of the relationships. This study contributes to practice as it highlights the importance of ethical leadership in a manufacturing company-setting and its significance towards job satisfaction. The findings of this study offer a guideline to policy-makers such as Human Resource Department administrators, in developing ways to increase employee’s job satisfaction. This study is novel as it provides insights into ethical leadership behaviours and employee job satisfaction, specifically in the case of a manufacturing company in Malaysia. This study also offers valuable insights for organizational leaders to enhance ethical leadership as well as suggestions for future research. |
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