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Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia

The use of information technology systems or online services has become a new phenomenon in the industry in Malaysia. The purpose of this study was to see the level of user acceptance of the STAMPS system by internal users, namely IRBM officials. This study uses the technology acceptance model (TAM)...

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Main Author: Noraznita, Miswan
Format: Thesis
Language:English
English
Published: 2022
Subjects:
HD Industries. Land use. Labor.
Online Access:https://etd.uum.edu.my/10726/1/s827751_01.pdf
https://etd.uum.edu.my/10726/2/s827751_02.pdf
https://etd.uum.edu.my/10726/
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spelling my.uum.etd.107262023-10-30T03:14:16Z https://etd.uum.edu.my/10726/ Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia Noraznita, Miswan HD Industries. Land use. Labor. The use of information technology systems or online services has become a new phenomenon in the industry in Malaysia. The purpose of this study was to see the level of user acceptance of the STAMPS system by internal users, namely IRBM officials. This study uses the technology acceptance model (TAM). By using a sample of 106 officers working at the Malaysian Inland Revenue Board, the findings of the study show that users' acceptance of the use of the STAMPS system is influenced by the notion that the STAMPS system is perceived to be useful, perceived easy to use, attitudes, behavioral intentions, actual use and demographic factors such as age, sex, education level, tenure and experience using the system. The findings of the study also show that perceptions of usefulness, perceptions of ease of use, attitudes, behavioral intentions and actual use to have a positive and significant influence on the level of user acceptance of the STAMPS system but not the demographic factors. The regression analysis conducted found that, the factors of perceived usefulness, perceived ease of use, attitudes, behavioral intentions and actual use contribute as much as 50 percent to the variation in user acceptance of the STAMPS system. Implications for theory and practice as well as research recommendations for the future are also discussed in this study. 2022 Thesis NonPeerReviewed text en https://etd.uum.edu.my/10726/1/s827751_01.pdf text en https://etd.uum.edu.my/10726/2/s827751_02.pdf Noraznita, Miswan (2022) Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic HD Industries. Land use. Labor.
spellingShingle HD Industries. Land use. Labor.
Noraznita, Miswan
Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
description The use of information technology systems or online services has become a new phenomenon in the industry in Malaysia. The purpose of this study was to see the level of user acceptance of the STAMPS system by internal users, namely IRBM officials. This study uses the technology acceptance model (TAM). By using a sample of 106 officers working at the Malaysian Inland Revenue Board, the findings of the study show that users' acceptance of the use of the STAMPS system is influenced by the notion that the STAMPS system is perceived to be useful, perceived easy to use, attitudes, behavioral intentions, actual use and demographic factors such as age, sex, education level, tenure and experience using the system. The findings of the study also show that perceptions of usefulness, perceptions of ease of use, attitudes, behavioral intentions and actual use to have a positive and significant influence on the level of user acceptance of the STAMPS system but not the demographic factors. The regression analysis conducted found that, the factors of perceived usefulness, perceived ease of use, attitudes, behavioral intentions and actual use contribute as much as 50 percent to the variation in user acceptance of the STAMPS system. Implications for theory and practice as well as research recommendations for the future are also discussed in this study.
format Thesis
author Noraznita, Miswan
author_facet Noraznita, Miswan
author_sort Noraznita, Miswan
title Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
title_short Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
title_full Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
title_fullStr Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
title_full_unstemmed Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
title_sort penerimaan pengguna terhadap system stamps di kalangan pegawai lembaga hasil dalam negeri malaysia
publishDate 2022
url https://etd.uum.edu.my/10726/1/s827751_01.pdf
https://etd.uum.edu.my/10726/2/s827751_02.pdf
https://etd.uum.edu.my/10726/
_version_ 1781708420666097664
score 13.211869

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