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Influence of crisis management factors and moderation of technology business analytics on organisational performance of the UAE municipals

The study examined the influence of crisis management strategy, crisis management team, and public relation on the organisational performance in addition to the moderation of technology business analytics in the UAE municipals. The proposed conceptual framework has three factors of crisis management...

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Main Author: Mohamed Almualla, Shk Ahmed Rashed Abdulla
Format: Thesis
Language:English
English
English
Published: 2023
Subjects:
HD Industries. Land use. Labor.
HD28-70 Management. Industrial Management
Online Access:https://etd.uum.edu.my/10578/1/Grant%20the%20permission_s825391.pdf
https://etd.uum.edu.my/10578/2/s825391_01.pdf
https://etd.uum.edu.my/10578/3/s825391_02.pdf
https://etd.uum.edu.my/10578/
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spelling my.uum.etd.105782023-07-18T00:44:10Z https://etd.uum.edu.my/10578/ Influence of crisis management factors and moderation of technology business analytics on organisational performance of the UAE municipals Mohamed Almualla, Shk Ahmed Rashed Abdulla HD Industries. Land use. Labor. HD28-70 Management. Industrial Management The study examined the influence of crisis management strategy, crisis management team, and public relation on the organisational performance in addition to the moderation of technology business analytics in the UAE municipals. The proposed conceptual framework has three factors of crisis management as antecedents of the dependent variable, organisational performance; and one moderating variable, technology business analytics. The study is deductive approach and use quantitative methods to analyze the primary data that collected by the self-directed questionnaire that used Likert-5 polls. Respondents are 365 employees of managerial positions (supervisors, deputy managers, managers, and general managers) in three northern municipals, Umm Al Quwain, Ras Al Khaimah, and Al Fujairah and chosen based on quota sampling technique. Results revealed that the proposed conceptual framework can explain 32.7 % of the organizational performance. Overall, the model is significant with F (3,302) = 50.314 and the three direct relationships are in significant level at 5%. The precedence of the three antecedents is crisis management strategy (0.372), crisis management team (0.220), and public relation (0.205). The moderating influence of technology business analytics shows no significant effect related to crisis management team, significant effect related to crisis management strategy with change of 0.2419, and significant effect related to public relation with change of 0.1226. Overall, five hypothesis is accepted among the six proposed relationships. The results contribute to the UAE municipals by revealing the importance of crisis management on the performance of the municipals and contribute to the academic knowledge by adding empirical results from the UAE. Future work can focus in examining more antecedents from the crisis management domain to increase the explanation power of the conceptual framework. 2023 Thesis NonPeerReviewed text en https://etd.uum.edu.my/10578/1/Grant%20the%20permission_s825391.pdf text en https://etd.uum.edu.my/10578/2/s825391_01.pdf text en https://etd.uum.edu.my/10578/3/s825391_02.pdf Mohamed Almualla, Shk Ahmed Rashed Abdulla (2023) Influence of crisis management factors and moderation of technology business analytics on organisational performance of the UAE municipals. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
English
topic HD Industries. Land use. Labor.
HD28-70 Management. Industrial Management
spellingShingle HD Industries. Land use. Labor.
HD28-70 Management. Industrial Management
Mohamed Almualla, Shk Ahmed Rashed Abdulla
Influence of crisis management factors and moderation of technology business analytics on organisational performance of the UAE municipals
description The study examined the influence of crisis management strategy, crisis management team, and public relation on the organisational performance in addition to the moderation of technology business analytics in the UAE municipals. The proposed conceptual framework has three factors of crisis management as antecedents of the dependent variable, organisational performance; and one moderating variable, technology business analytics. The study is deductive approach and use quantitative methods to analyze the primary data that collected by the self-directed questionnaire that used Likert-5 polls. Respondents are 365 employees of managerial positions (supervisors, deputy managers, managers, and general managers) in three northern municipals, Umm Al Quwain, Ras Al Khaimah, and Al Fujairah and chosen based on quota sampling technique. Results revealed that the proposed conceptual framework can explain 32.7 % of the organizational performance. Overall, the model is significant with F (3,302) = 50.314 and the three direct relationships are in significant level at 5%. The precedence of the three antecedents is crisis management strategy (0.372), crisis management team (0.220), and public relation (0.205). The moderating influence of technology business analytics shows no significant effect related to crisis management team, significant effect related to crisis management strategy with change of 0.2419, and significant effect related to public relation with change of 0.1226. Overall, five hypothesis is accepted among the six proposed relationships. The results contribute to the UAE municipals by revealing the importance of crisis management on the performance of the municipals and contribute to the academic knowledge by adding empirical results from the UAE. Future work can focus in examining more antecedents from the crisis management domain to increase the explanation power of the conceptual framework.
format Thesis
author Mohamed Almualla, Shk Ahmed Rashed Abdulla
author_facet Mohamed Almualla, Shk Ahmed Rashed Abdulla
author_sort Mohamed Almualla, Shk Ahmed Rashed Abdulla
title Influence of crisis management factors and moderation of technology business analytics on organisational performance of the UAE municipals
title_short Influence of crisis management factors and moderation of technology business analytics on organisational performance of the UAE municipals
title_full Influence of crisis management factors and moderation of technology business analytics on organisational performance of the UAE municipals
title_fullStr Influence of crisis management factors and moderation of technology business analytics on organisational performance of the UAE municipals
title_full_unstemmed Influence of crisis management factors and moderation of technology business analytics on organisational performance of the UAE municipals
title_sort influence of crisis management factors and moderation of technology business analytics on organisational performance of the uae municipals
publishDate 2023
url https://etd.uum.edu.my/10578/1/Grant%20the%20permission_s825391.pdf
https://etd.uum.edu.my/10578/2/s825391_01.pdf
https://etd.uum.edu.my/10578/3/s825391_02.pdf
https://etd.uum.edu.my/10578/
_version_ 1772814581702328320
score 13.250246

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