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THE CULTURAL PERSPECTIVE IN PERFORMANCE APPRAISAL: The Case of the Malaysian Banking Industry

This paper deals with the impact of culture on performance appraisal in a non-Western setting. Adapting culturally relevant and accepted ways of managing is crucial to the success of organizations. Insufficient attention was paid to the significance of contextual factors surrounding the appraisal...

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Main Authors: Salleh, Rohani, Halib, Mohammed
Format: Conference or Workshop Item
Published: 2005
Subjects:
H Social Sciences (General)
Online Access:http://eprints.utp.edu.my/5910/1/The_Cultural_Perspectives_in_Performance_Appraisal._UM_Conference.14-15_April_2005.pdf
http://eprints.utp.edu.my/5910/
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spelling my.utp.eprints.59102017-01-19T08:27:31Z THE CULTURAL PERSPECTIVE IN PERFORMANCE APPRAISAL: The Case of the Malaysian Banking Industry Salleh, Rohani Halib, Mohammed H Social Sciences (General) This paper deals with the impact of culture on performance appraisal in a non-Western setting. Adapting culturally relevant and accepted ways of managing is crucial to the success of organizations. Insufficient attention was paid to the significance of contextual factors surrounding the appraisal process. The ways in which culture affects performance appraisal is largely unexplored. The paper sets out to demonstrate the impact of culture on performance appraisal in the Malaysian banking industry. Several areas are examined including work-related values, satisfaction with the appraisal interview, and attitudes towards the appraisal process. Information was gathered from managers and subordinates through two sets of different questionnaires. Among others, results of the study indicate that there is some degree of value shift among employees towards more Western-oriented ideals in both groups of respondents. Suggestions about the inappropriateness of appraisal models based on Western values in an Eastern setting need further thought and refinement. 2005 Conference or Workshop Item PeerReviewed application/pdf http://eprints.utp.edu.my/5910/1/The_Cultural_Perspectives_in_Performance_Appraisal._UM_Conference.14-15_April_2005.pdf Salleh, Rohani and Halib, Mohammed (2005) THE CULTURAL PERSPECTIVE IN PERFORMANCE APPRAISAL: The Case of the Malaysian Banking Industry. In: UM_FBA ASian Business Cionference 2005, 14 - 15 April 2005, Kuala Lumpur. http://eprints.utp.edu.my/5910/
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Institutional Repository
url_provider http://eprints.utp.edu.my/
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Salleh, Rohani
Halib, Mohammed
THE CULTURAL PERSPECTIVE IN PERFORMANCE APPRAISAL: The Case of the Malaysian Banking Industry
description This paper deals with the impact of culture on performance appraisal in a non-Western setting. Adapting culturally relevant and accepted ways of managing is crucial to the success of organizations. Insufficient attention was paid to the significance of contextual factors surrounding the appraisal process. The ways in which culture affects performance appraisal is largely unexplored. The paper sets out to demonstrate the impact of culture on performance appraisal in the Malaysian banking industry. Several areas are examined including work-related values, satisfaction with the appraisal interview, and attitudes towards the appraisal process. Information was gathered from managers and subordinates through two sets of different questionnaires. Among others, results of the study indicate that there is some degree of value shift among employees towards more Western-oriented ideals in both groups of respondents. Suggestions about the inappropriateness of appraisal models based on Western values in an Eastern setting need further thought and refinement.
format Conference or Workshop Item
author Salleh, Rohani
Halib, Mohammed
author_facet Salleh, Rohani
Halib, Mohammed
author_sort Salleh, Rohani
title THE CULTURAL PERSPECTIVE IN PERFORMANCE APPRAISAL: The Case of the Malaysian Banking Industry
title_short THE CULTURAL PERSPECTIVE IN PERFORMANCE APPRAISAL: The Case of the Malaysian Banking Industry
title_full THE CULTURAL PERSPECTIVE IN PERFORMANCE APPRAISAL: The Case of the Malaysian Banking Industry
title_fullStr THE CULTURAL PERSPECTIVE IN PERFORMANCE APPRAISAL: The Case of the Malaysian Banking Industry
title_full_unstemmed THE CULTURAL PERSPECTIVE IN PERFORMANCE APPRAISAL: The Case of the Malaysian Banking Industry
title_sort cultural perspective in performance appraisal: the case of the malaysian banking industry
publishDate 2005
url http://eprints.utp.edu.my/5910/1/The_Cultural_Perspectives_in_Performance_Appraisal._UM_Conference.14-15_April_2005.pdf
http://eprints.utp.edu.my/5910/
_version_ 1738655443909083136
score 13.211869

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