The effect of echo delay on voice quality in VoIP network

VoIP (Voice over IP) is a transmission technology that allows telephone calls to be made over an IP-based network. A VoIP system may require sampling, quantizing, coding, compression, packetization, and jitter removal to transmit voice signals. The delays introduced by these processes may result in...

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Main Authors: Hasbullah, Halabi, Nisar, Kashif, Md Said, Abas
Format: Conference or Workshop Item
Published: 2009
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Online Access:http://eprints.utp.edu.my/4583/1/ACSE2009-VoIP-Halabi.pdf
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spelling my.utp.eprints.45832017-01-19T08:25:27Z The effect of echo delay on voice quality in VoIP network Hasbullah, Halabi Nisar, Kashif Md Said, Abas T Technology (General) VoIP (Voice over IP) is a transmission technology that allows telephone calls to be made over an IP-based network. A VoIP system may require sampling, quantizing, coding, compression, packetization, and jitter removal to transmit voice signals. The delays introduced by these processes may result in a delay long enough to make the system susceptible to echo problem. Impedance mismatches in analog circuitry and acoustic coupling of the transmit and receive signals at the receiving end is another source of echo. Echo has a direct impact on voice quality, which may determine a user's retention to the VoIP system. Echo cancellation is normally used to remove the echoes, but the removal procedure has itself added another delay value. However, echo not only appeared in long-haul calls but also in short-distance calls of the VoIP system. The objective of this paper is to observe users' retention based on end-to-end delay the users experienced, which is a form of subjective measure on the obtained voice quality. The result can then be used as an input to an objective measure of voice quality of R-Factor. Experimental set up of CRT 3.0, CISCO 3700-series router and analog telephony system were used to investigate the effects. The result confirmed that an end-to-end delay of more than 150 ms would greatly affect the VoIP's voice quality, and thus a user's retention. 2009-03-18 Conference or Workshop Item PeerReviewed application/pdf http://eprints.utp.edu.my/4583/1/ACSE2009-VoIP-Halabi.pdf http://www.scopus.com/record/display.url?eid=2-s2.0-74549208010&origin=inward&txGid=pd3CuWGxgkuoWRWsjcTLbba%3a5 Hasbullah, Halabi and Nisar, Kashif and Md Said, Abas (2009) The effect of echo delay on voice quality in VoIP network. In: IASTED International Conference on Advances in Computer Science and Engineering (ACSE 2009), 16-18 March 2009, Phuket, Thailand. http://eprints.utp.edu.my/4583/
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Institutional Repository
url_provider http://eprints.utp.edu.my/
topic T Technology (General)
spellingShingle T Technology (General)
Hasbullah, Halabi
Nisar, Kashif
Md Said, Abas
The effect of echo delay on voice quality in VoIP network
description VoIP (Voice over IP) is a transmission technology that allows telephone calls to be made over an IP-based network. A VoIP system may require sampling, quantizing, coding, compression, packetization, and jitter removal to transmit voice signals. The delays introduced by these processes may result in a delay long enough to make the system susceptible to echo problem. Impedance mismatches in analog circuitry and acoustic coupling of the transmit and receive signals at the receiving end is another source of echo. Echo has a direct impact on voice quality, which may determine a user's retention to the VoIP system. Echo cancellation is normally used to remove the echoes, but the removal procedure has itself added another delay value. However, echo not only appeared in long-haul calls but also in short-distance calls of the VoIP system. The objective of this paper is to observe users' retention based on end-to-end delay the users experienced, which is a form of subjective measure on the obtained voice quality. The result can then be used as an input to an objective measure of voice quality of R-Factor. Experimental set up of CRT 3.0, CISCO 3700-series router and analog telephony system were used to investigate the effects. The result confirmed that an end-to-end delay of more than 150 ms would greatly affect the VoIP's voice quality, and thus a user's retention.
format Conference or Workshop Item
author Hasbullah, Halabi
Nisar, Kashif
Md Said, Abas
author_facet Hasbullah, Halabi
Nisar, Kashif
Md Said, Abas
author_sort Hasbullah, Halabi
title The effect of echo delay on voice quality in VoIP network
title_short The effect of echo delay on voice quality in VoIP network
title_full The effect of echo delay on voice quality in VoIP network
title_fullStr The effect of echo delay on voice quality in VoIP network
title_full_unstemmed The effect of echo delay on voice quality in VoIP network
title_sort effect of echo delay on voice quality in voip network
publishDate 2009
url http://eprints.utp.edu.my/4583/1/ACSE2009-VoIP-Halabi.pdf
http://www.scopus.com/record/display.url?eid=2-s2.0-74549208010&origin=inward&txGid=pd3CuWGxgkuoWRWsjcTLbba%3a5
http://eprints.utp.edu.my/4583/
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score 13.211869