Cover Image

Knowledge Management in Software Process Improvement: A case study of very small entities

This chapter discusses knowledge management (KM) aspects of how software process and software process improvement (SPI) is practiced within very small entities (VSEs) in the context of Irish software development industry. In particular this study is concerned with the process of software develo...

Full description

Saved in:
Bibliographic Details
Main Authors: Basri, Shuib, O'Connor, Rory V.
Other Authors: Ramachandran, Muthu
Format: Book Section
Published: IGI Global 2011
Subjects:
QA76 Computer software
Online Access:http://eprints.utp.edu.my/3797/1/IGI_book_chapter.pdf
http://eprints.utp.edu.my/3797/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.utp.eprints.3797
record_format eprints
spelling my.utp.eprints.37972017-01-19T08:23:08Z Knowledge Management in Software Process Improvement: A case study of very small entities Basri, Shuib O'Connor, Rory V. QA76 Computer software This chapter discusses knowledge management (KM) aspects of how software process and software process improvement (SPI) is practiced within very small entities (VSEs) in the context of Irish software development industry. In particular this study is concerned with the process of software development knowledge management in supporting the SPI. In order to understand the support process, we have studied how KM processes are practiced within VSEs which includes communication, learning, sharing and documentation process. This study also focuses in detail on the issues of the knowledge atrophy problem in VSEs. The findings explain how KM is been practiced and influences the software development process and process improvement in VSEs. This result indicates that KM processes in VSEs are being undertaken in a very informal manner and also in indirect way due to the small team size, autonomous working and macro-management style which have caused VSEs to be more informal in their knowledge management processes specifically and SPI generally. In addition, the results have indicated that the informal environment and culture helped VSEs to easily create and share knowledge between staff members and also assisted VSEs to mitigate the knowledge atrophy problem in their organization. IGI Global Ramachandran, Muthu 2011 Book Section NonPeerReviewed application/pdf http://eprints.utp.edu.my/3797/1/IGI_book_chapter.pdf Basri, Shuib and O'Connor, Rory V. (2011) Knowledge Management in Software Process Improvement: A case study of very small entities. In: Knowledge Engineering for Software Development Life Cycles: Support Technologies and Applications. IGI Global, UK. ISBN 1609605098 http://eprints.utp.edu.my/3797/
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Institutional Repository
url_provider http://eprints.utp.edu.my/
topic QA76 Computer software
spellingShingle QA76 Computer software
Basri, Shuib
O'Connor, Rory V.
Knowledge Management in Software Process Improvement: A case study of very small entities
description This chapter discusses knowledge management (KM) aspects of how software process and software process improvement (SPI) is practiced within very small entities (VSEs) in the context of Irish software development industry. In particular this study is concerned with the process of software development knowledge management in supporting the SPI. In order to understand the support process, we have studied how KM processes are practiced within VSEs which includes communication, learning, sharing and documentation process. This study also focuses in detail on the issues of the knowledge atrophy problem in VSEs. The findings explain how KM is been practiced and influences the software development process and process improvement in VSEs. This result indicates that KM processes in VSEs are being undertaken in a very informal manner and also in indirect way due to the small team size, autonomous working and macro-management style which have caused VSEs to be more informal in their knowledge management processes specifically and SPI generally. In addition, the results have indicated that the informal environment and culture helped VSEs to easily create and share knowledge between staff members and also assisted VSEs to mitigate the knowledge atrophy problem in their organization.
author2 Ramachandran, Muthu
author_facet Ramachandran, Muthu
Basri, Shuib
O'Connor, Rory V.
format Book Section
author Basri, Shuib
O'Connor, Rory V.
author_sort Basri, Shuib
title Knowledge Management in Software Process Improvement: A case study of very small entities
title_short Knowledge Management in Software Process Improvement: A case study of very small entities
title_full Knowledge Management in Software Process Improvement: A case study of very small entities
title_fullStr Knowledge Management in Software Process Improvement: A case study of very small entities
title_full_unstemmed Knowledge Management in Software Process Improvement: A case study of very small entities
title_sort knowledge management in software process improvement: a case study of very small entities
publisher IGI Global
publishDate 2011
url http://eprints.utp.edu.my/3797/1/IGI_book_chapter.pdf
http://eprints.utp.edu.my/3797/
_version_ 1738655295320621056
score 13.211869

Similar Items