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Competency driven resource evaluation method for business process intelligence

Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge. One of the established ways of improving process performance is to assign the most appropriate resources to each task of the process. However, evaluations of business process improvement approa...

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Bibliographic Details
Main Authors:	Sohail, A., Dominic, D.D., Hijji, M., Butt, M.A.
Format:	Article
Published:	Tech Science Press 2021
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85107821904&doi=10.32604%2fcmc.2021.018023&partnerID=40&md5=53e32f0ceeee636f0a447b7d6b21fe65 http://eprints.utp.edu.my/29525/
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