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MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad

Abstract The growing number of toll highway companies has added a new dimension to the Malaysian corporate business landscape. To date, little consideration has been given to the study of management control in the organization of the highway concessionaires. This paper discusses the various forms...

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Main Author: Ghazali, Zulkipli
Format: Citation Index Journal
Published: Intellectbase International Consortium 2010
Subjects:
H Social Sciences (General)
Online Access:http://eprints.utp.edu.my/2571/1/Grand_Saga_-_JKHRM.doc
http://eprints.utp.edu.my/2571/2/Grand_Saga_-_JKHRM.pdf
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spelling my.utp.eprints.25712017-01-19T08:23:55Z MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad Ghazali, Zulkipli H Social Sciences (General) Abstract The growing number of toll highway companies has added a new dimension to the Malaysian corporate business landscape. To date, little consideration has been given to the study of management control in the organization of the highway concessionaires. This paper discusses the various forms of management control in the organization of a tolled highway concessionaire in the Klang Valley, Malaysia. Among others they include standardization of work, rule observation, personal participation in decision making, hierarchy of authority, input control, and output control. Data for the study was collected through questionnaire-aided sample survey. The findings of the study showed no evidence of a predominant form of control in the organization. It was revealed that participation in decision making is negatively related to standardization of work. On the contrary, hierarchy of authority positively influences the level of standardization of work. Keywords: centralization, formalization, highway concessionaire, management control, Malaysia Intellectbase International Consortium 2010-07 Citation Index Journal PeerReviewed application/msword http://eprints.utp.edu.my/2571/1/Grand_Saga_-_JKHRM.doc application/pdf http://eprints.utp.edu.my/2571/2/Grand_Saga_-_JKHRM.pdf http://www.ulrichsweb.com/ulrichsweb/Search/ViewSearchResults.asp?navPage=1&SortOrder=Asc&SortField=f_display_title&collection=SERIAL&QueryMode=Simple&ScoreThreshold=0&ResultCount=25&ResultTemplate=quickSearchResults.hts&QueryText=ti=%22JOURNAL+OF+KNOWLED Ghazali, Zulkipli (2010) MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad. [Citation Index Journal] http://eprints.utp.edu.my/2571/
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Institutional Repository
url_provider http://eprints.utp.edu.my/
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Ghazali, Zulkipli
MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
description Abstract The growing number of toll highway companies has added a new dimension to the Malaysian corporate business landscape. To date, little consideration has been given to the study of management control in the organization of the highway concessionaires. This paper discusses the various forms of management control in the organization of a tolled highway concessionaire in the Klang Valley, Malaysia. Among others they include standardization of work, rule observation, personal participation in decision making, hierarchy of authority, input control, and output control. Data for the study was collected through questionnaire-aided sample survey. The findings of the study showed no evidence of a predominant form of control in the organization. It was revealed that participation in decision making is negatively related to standardization of work. On the contrary, hierarchy of authority positively influences the level of standardization of work. Keywords: centralization, formalization, highway concessionaire, management control, Malaysia
format Citation Index Journal
author Ghazali, Zulkipli
author_facet Ghazali, Zulkipli
author_sort Ghazali, Zulkipli
title MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title_short MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title_full MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title_fullStr MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title_full_unstemmed MANAGEMENT CONTROL IN A HIGHWAY CONCESSIONAIRE COMPANY IN MALAYSIA:A Case Study of Grand Saga Sendirian Berhad
title_sort management control in a highway concessionaire company in malaysia:a case study of grand saga sendirian berhad
publisher Intellectbase International Consortium
publishDate 2010
url http://eprints.utp.edu.my/2571/1/Grand_Saga_-_JKHRM.doc
http://eprints.utp.edu.my/2571/2/Grand_Saga_-_JKHRM.pdf
http://www.ulrichsweb.com/ulrichsweb/Search/ViewSearchResults.asp?navPage=1&SortOrder=Asc&SortField=f_display_title&collection=SERIAL&QueryMode=Simple&ScoreThreshold=0&ResultCount=25&ResultTemplate=quickSearchResults.hts&QueryText=ti=%22JOURNAL+OF+KNOWLED
http://eprints.utp.edu.my/2571/
_version_ 1738655201717387264
score 13.211869

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