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Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study

Scientific evidence show that manual handling devices are one of the effectives controls that can lower the physical demands of manual material handling (MMH) activities. Incidence and severity of the musculoskeletal injuries might happen to workers while company’s productivity, product quality, and...

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Main Authors:	Abdul Rahman, Ismail, Azis, Noorul Azreen, Mahmood, Salwa, Mohd. Rohani, Jafri, Zaidi, Nor Amira Farhana, Mohd. Sukri, Suhaimi, Mohd. Zain, Mohd. Arif Afzan
Format:	Conference or Workshop Item
Published:	2022
Subjects:	TJ Mechanical engineering and machinery
Online Access:	http://eprints.utm.my/id/eprint/99347/ http://dx.doi.org/10.1007/978-981-16-4115-2_47
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id	my.utm.99347
record_format	eprints
spelling	my.utm.993472023-02-22T08:32:51Z http://eprints.utm.my/id/eprint/99347/ Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study Abdul Rahman, Ismail Azis, Noorul Azreen Mahmood, Salwa Mohd. Rohani, Jafri Zaidi, Nor Amira Farhana Mohd. Sukri, Suhaimi Mohd. Zain, Mohd. Arif Afzan TJ Mechanical engineering and machinery Scientific evidence show that manual handling devices are one of the effectives controls that can lower the physical demands of manual material handling (MMH) activities. Incidence and severity of the musculoskeletal injuries might happen to workers while company’s productivity, product quality, and overall business competitiveness also will be affected. However, few studies had been done regarding on manual handling devices provided in the industries especially in term of user satisfaction on the usability of the devices when performing their job and task. The aim of this study is to develop a survey instrument for the evaluation of worker satisfaction on usability of manual handling device among warehouse worker in manufacturing industry. A set of questionnaires was developed which consist of three sections; demographic profile of respondent, work nature and discomfort survey and worker satisfaction on the usability of the manual handling devices. The content of the questionnaire was derived through extend literature reviews and expert’s opinions. A pilot study was conducted at four manufacturing companies in their warehouse’s operation. The reliability and validity of the instrument were determined through Cronbach’s Alpha, face validity and content validity. Cronbach’s Alpha values for each section of the questionnaire range from 0.937 and 0.961 while the value for Cronbach’s Alpha for all 35 standardized items is 0.921. The finding shows that the survey instrument has face and content validity at acceptable level. In conclusion, finding indicated that this instrument had acceptable and adequate reliability and validity to meet its objectives. The survey instrument now ready to be distributed in larger data sets. 2022 Conference or Workshop Item PeerReviewed Abdul Rahman, Ismail and Azis, Noorul Azreen and Mahmood, Salwa and Mohd. Rohani, Jafri and Zaidi, Nor Amira Farhana and Mohd. Sukri, Suhaimi and Mohd. Zain, Mohd. Arif Afzan (2022) Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study. In: Human Engineering Symposium, HUMENS 2021, 22 February 2021, Virtual, Online. http://dx.doi.org/10.1007/978-981-16-4115-2_47
institution	Universiti Teknologi Malaysia
building	UTM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Malaysia
content_source	UTM Institutional Repository
url_provider	http://eprints.utm.my/
topic	TJ Mechanical engineering and machinery
spellingShingle	TJ Mechanical engineering and machinery Abdul Rahman, Ismail Azis, Noorul Azreen Mahmood, Salwa Mohd. Rohani, Jafri Zaidi, Nor Amira Farhana Mohd. Sukri, Suhaimi Mohd. Zain, Mohd. Arif Afzan Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
description	Scientific evidence show that manual handling devices are one of the effectives controls that can lower the physical demands of manual material handling (MMH) activities. Incidence and severity of the musculoskeletal injuries might happen to workers while company’s productivity, product quality, and overall business competitiveness also will be affected. However, few studies had been done regarding on manual handling devices provided in the industries especially in term of user satisfaction on the usability of the devices when performing their job and task. The aim of this study is to develop a survey instrument for the evaluation of worker satisfaction on usability of manual handling device among warehouse worker in manufacturing industry. A set of questionnaires was developed which consist of three sections; demographic profile of respondent, work nature and discomfort survey and worker satisfaction on the usability of the manual handling devices. The content of the questionnaire was derived through extend literature reviews and expert’s opinions. A pilot study was conducted at four manufacturing companies in their warehouse’s operation. The reliability and validity of the instrument were determined through Cronbach’s Alpha, face validity and content validity. Cronbach’s Alpha values for each section of the questionnaire range from 0.937 and 0.961 while the value for Cronbach’s Alpha for all 35 standardized items is 0.921. The finding shows that the survey instrument has face and content validity at acceptable level. In conclusion, finding indicated that this instrument had acceptable and adequate reliability and validity to meet its objectives. The survey instrument now ready to be distributed in larger data sets.
format	Conference or Workshop Item
author	Abdul Rahman, Ismail Azis, Noorul Azreen Mahmood, Salwa Mohd. Rohani, Jafri Zaidi, Nor Amira Farhana Mohd. Sukri, Suhaimi Mohd. Zain, Mohd. Arif Afzan
author_facet	Abdul Rahman, Ismail Azis, Noorul Azreen Mahmood, Salwa Mohd. Rohani, Jafri Zaidi, Nor Amira Farhana Mohd. Sukri, Suhaimi Mohd. Zain, Mohd. Arif Afzan
author_sort	Abdul Rahman, Ismail
title	Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
title_short	Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
title_full	Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
title_fullStr	Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
title_full_unstemmed	Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
title_sort	development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
publishDate	2022
url	http://eprints.utm.my/id/eprint/99347/ http://dx.doi.org/10.1007/978-981-16-4115-2_47
_version_	1758578054910705664
score	13.211869

Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study

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