The impact of technology readiness on user acceptance of government cloud computing services

The adaptation of cloud computing delivers many benefits to users and organisations, whether business, private or public sector. In Malaysia, the government has launched cloud-based services to centralise the medium of communication between public sector agencies to improve the quality of services a...

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Main Authors: Amron, Mohd. Talmizie, Ibrahim, Roslina, Abu Bakar, Nur Azaliah
Format: Conference or Workshop Item
Published: 2022
Subjects:
Online Access:http://eprints.utm.my/id/eprint/98850/
http://dx.doi.org/10.1109/HORA55278.2022.9799952
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spelling my.utm.988502023-02-08T04:15:28Z http://eprints.utm.my/id/eprint/98850/ The impact of technology readiness on user acceptance of government cloud computing services Amron, Mohd. Talmizie Ibrahim, Roslina Abu Bakar, Nur Azaliah T Technology (General) The adaptation of cloud computing delivers many benefits to users and organisations, whether business, private or public sector. In Malaysia, the government has launched cloud-based services to centralise the medium of communication between public sector agencies to improve the quality of services and information delivery to the people. However, since its launch, reports have shown that the use of the service is unsatisfactory due to users not using it and not being ready to use it. Therefore, a study was conducted to assess the acceptance of cloud computing among public sector users. This study aimed to test the factors influencing users' acceptance and how technology readiness factors determine their cloud computing acceptance by integrating the Unified Theory of Acceptance and Use of Technology model and the Technology Readiness Index. The PLS-SEM analysis found that technology readiness factors greatly influence the acceptance of cloud computing. In addition, performance expectancy, compatibility, security, mobility, and social influence significantly impact the acceptance of cloud computing. In summary, technological readiness greatly helps users accept and use new technologies. The contribution of this study is through a research model which proves that readiness technology must be in line with acceptance technology to determine the success of the technology implementation. 2022-07 Conference or Workshop Item PeerReviewed Amron, Mohd. Talmizie and Ibrahim, Roslina and Abu Bakar, Nur Azaliah (2022) The impact of technology readiness on user acceptance of government cloud computing services. In: 4th International Congress on Human-Computer Interaction, Optimization and Robotic Applications, HORA 2022, 9 June 2022 - 11 June 2022, Ankara, Turkey. http://dx.doi.org/10.1109/HORA55278.2022.9799952
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic T Technology (General)
spellingShingle T Technology (General)
Amron, Mohd. Talmizie
Ibrahim, Roslina
Abu Bakar, Nur Azaliah
The impact of technology readiness on user acceptance of government cloud computing services
description The adaptation of cloud computing delivers many benefits to users and organisations, whether business, private or public sector. In Malaysia, the government has launched cloud-based services to centralise the medium of communication between public sector agencies to improve the quality of services and information delivery to the people. However, since its launch, reports have shown that the use of the service is unsatisfactory due to users not using it and not being ready to use it. Therefore, a study was conducted to assess the acceptance of cloud computing among public sector users. This study aimed to test the factors influencing users' acceptance and how technology readiness factors determine their cloud computing acceptance by integrating the Unified Theory of Acceptance and Use of Technology model and the Technology Readiness Index. The PLS-SEM analysis found that technology readiness factors greatly influence the acceptance of cloud computing. In addition, performance expectancy, compatibility, security, mobility, and social influence significantly impact the acceptance of cloud computing. In summary, technological readiness greatly helps users accept and use new technologies. The contribution of this study is through a research model which proves that readiness technology must be in line with acceptance technology to determine the success of the technology implementation.
format Conference or Workshop Item
author Amron, Mohd. Talmizie
Ibrahim, Roslina
Abu Bakar, Nur Azaliah
author_facet Amron, Mohd. Talmizie
Ibrahim, Roslina
Abu Bakar, Nur Azaliah
author_sort Amron, Mohd. Talmizie
title The impact of technology readiness on user acceptance of government cloud computing services
title_short The impact of technology readiness on user acceptance of government cloud computing services
title_full The impact of technology readiness on user acceptance of government cloud computing services
title_fullStr The impact of technology readiness on user acceptance of government cloud computing services
title_full_unstemmed The impact of technology readiness on user acceptance of government cloud computing services
title_sort impact of technology readiness on user acceptance of government cloud computing services
publishDate 2022
url http://eprints.utm.my/id/eprint/98850/
http://dx.doi.org/10.1109/HORA55278.2022.9799952
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score 13.211869