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Business intelligence usage model for higher education institutions

Higher education plays a substantial role in the political and socio-economic development of a country. Developing countries experience several challenges when it comes to higher education programs. Therefore, Information and Communications Technology (ICT) tools can bridge the gap of poor higher ed...

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Main Authors:	Musa, Salamatu, Mat Ali, Nazmona, Miskon, Suraya, Abubakar Giro, Mustapha, Aljabali, Rasha
Format:	Article
Published:	Little Lion Scientific 2021
Subjects:	LB2300 Higher Education
Online Access:	http://eprints.utm.my/id/eprint/94102/
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id	my.utm.94102
record_format	eprints
spelling	my.utm.941022022-02-28T13:31:58Z http://eprints.utm.my/id/eprint/94102/ Business intelligence usage model for higher education institutions Musa, Salamatu Mat Ali, Nazmona Miskon, Suraya Abubakar Giro, Mustapha Aljabali, Rasha LB2300 Higher Education Higher education plays a substantial role in the political and socio-economic development of a country. Developing countries experience several challenges when it comes to higher education programs. Therefore, Information and Communications Technology (ICT) tools can bridge the gap of poor higher education services. Business Intelligence (BI) is a system that uses analytical techniques to obtain knowledge from large amount of data. Business Intelligence can assists higher education organizations to make effective decisions, improve teaching and learning services, competitiveness, and to devise or produce new strategies and policies. However, BI implementation is often plagued with many complex processes, challenges, issues, risks, and drawbacks making it difficult to achieve BI benefits. Nevertheless, the number of successful BI implementation in Higher Education Institutions (HEIs) is still inadequate. Considering the challenge and need of implementing BI system, this research aims to contribute by determining the factors that influence BI usage for Malaysian Higher Education Institutions (HEIs). The study used literature review to find the factors of BI usage. The literature revealed nine factors which promote the usage of BI system. These factors are organized into three dimensions: organizational, process and technological dimension. This study deploys a questionnaire survey method to collect data from BI users and descriptive statistics to validate the data. Based on the result obtained after the validation, it indicated that all the factors can be used by Malaysian HEIs as the factors that helps in realizing the success of BI usage. As a result, findings from this study can contribute in boosting the universities systems to obtain important patterns and predictions to formulate strategies, generate knowledge and decision-making processes that allow the achievement of institutional objectives. Little Lion Scientific 2021-03-15 Article PeerReviewed Musa, Salamatu and Mat Ali, Nazmona and Miskon, Suraya and Abubakar Giro, Mustapha and Aljabali, Rasha (2021) Business intelligence usage model for higher education institutions. Journal of Theoretical and Applied Information Technology, 99 (5). pp. 1020-1032. ISSN 1992-8645
institution	Universiti Teknologi Malaysia
building	UTM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Malaysia
content_source	UTM Institutional Repository
url_provider	http://eprints.utm.my/
topic	LB2300 Higher Education
spellingShingle	LB2300 Higher Education Musa, Salamatu Mat Ali, Nazmona Miskon, Suraya Abubakar Giro, Mustapha Aljabali, Rasha Business intelligence usage model for higher education institutions
description	Higher education plays a substantial role in the political and socio-economic development of a country. Developing countries experience several challenges when it comes to higher education programs. Therefore, Information and Communications Technology (ICT) tools can bridge the gap of poor higher education services. Business Intelligence (BI) is a system that uses analytical techniques to obtain knowledge from large amount of data. Business Intelligence can assists higher education organizations to make effective decisions, improve teaching and learning services, competitiveness, and to devise or produce new strategies and policies. However, BI implementation is often plagued with many complex processes, challenges, issues, risks, and drawbacks making it difficult to achieve BI benefits. Nevertheless, the number of successful BI implementation in Higher Education Institutions (HEIs) is still inadequate. Considering the challenge and need of implementing BI system, this research aims to contribute by determining the factors that influence BI usage for Malaysian Higher Education Institutions (HEIs). The study used literature review to find the factors of BI usage. The literature revealed nine factors which promote the usage of BI system. These factors are organized into three dimensions: organizational, process and technological dimension. This study deploys a questionnaire survey method to collect data from BI users and descriptive statistics to validate the data. Based on the result obtained after the validation, it indicated that all the factors can be used by Malaysian HEIs as the factors that helps in realizing the success of BI usage. As a result, findings from this study can contribute in boosting the universities systems to obtain important patterns and predictions to formulate strategies, generate knowledge and decision-making processes that allow the achievement of institutional objectives.
format	Article
author	Musa, Salamatu Mat Ali, Nazmona Miskon, Suraya Abubakar Giro, Mustapha Aljabali, Rasha
author_facet	Musa, Salamatu Mat Ali, Nazmona Miskon, Suraya Abubakar Giro, Mustapha Aljabali, Rasha
author_sort	Musa, Salamatu
title	Business intelligence usage model for higher education institutions
title_short	Business intelligence usage model for higher education institutions
title_full	Business intelligence usage model for higher education institutions
title_fullStr	Business intelligence usage model for higher education institutions
title_full_unstemmed	Business intelligence usage model for higher education institutions
title_sort	business intelligence usage model for higher education institutions
publisher	Little Lion Scientific
publishDate	2021
url	http://eprints.utm.my/id/eprint/94102/
_version_	1726791481363005440
score	13.211869

Business intelligence usage model for higher education institutions

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