The effect of individual factors on the adoption of mobile banking within banks in Iraq

The business of banking has dramatically changed during the past decade. Swift technological progress has impacted the banking sector worldwide. The m-banking system is among the greatest technological developments in the banking sector. In the context of banking, the adoption and decision to utilis...

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Main Authors: Makttoof, Nawar, Khalid, Haliyana, Abdullah, Ibrahim
Format: Article
Published: Primrose Hall Publishing Group 2020
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Online Access:http://eprints.utm.my/id/eprint/93650/
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spelling my.utm.936502021-12-31T08:45:57Z http://eprints.utm.my/id/eprint/93650/ The effect of individual factors on the adoption of mobile banking within banks in Iraq Makttoof, Nawar Khalid, Haliyana Abdullah, Ibrahim HF Commerce The business of banking has dramatically changed during the past decade. Swift technological progress has impacted the banking sector worldwide. The m-banking system is among the greatest technological developments in the banking sector. In the context of banking, the adoption and decision to utilise m-banking is influenced by a number of individual determinants. In spite of the wide-ranging availability of academic writing, studies pertaining to the individual circumstances of developing countries is inadequate. Iraqi m-banking is in its formative phase, hence this study offers important directions for banks in Iraq to substantively improve their technological services by understanding critical individual factors. Therefore, this study aims to design and develop an m-banking model using individual circumstances. In order to obtain the objectives of this current research, the researcher employed a quantitative method. A autonomously managed survey questionnaire was carried out on 210 chosen banks employees in Iraq. This study utilises the SPSS as an instrument to analyse the study. The core determinants ascertained to have a marked favourable part in the adoption of m-banking adoption entail: Knowledge and Skills, Attitude Towards, Trust, and Motivation. The outcomes possess significant consequences and are immensely valuable for the researchers in the Academia and banking sector professionals. Primrose Hall Publishing Group 2020-02 Article PeerReviewed Makttoof, Nawar and Khalid, Haliyana and Abdullah, Ibrahim (2020) The effect of individual factors on the adoption of mobile banking within banks in Iraq. International Journal of Innovation, Creativity and Change, 11 (9). pp. 73-90. ISSN 2201-1315
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic HF Commerce
spellingShingle HF Commerce
Makttoof, Nawar
Khalid, Haliyana
Abdullah, Ibrahim
The effect of individual factors on the adoption of mobile banking within banks in Iraq
description The business of banking has dramatically changed during the past decade. Swift technological progress has impacted the banking sector worldwide. The m-banking system is among the greatest technological developments in the banking sector. In the context of banking, the adoption and decision to utilise m-banking is influenced by a number of individual determinants. In spite of the wide-ranging availability of academic writing, studies pertaining to the individual circumstances of developing countries is inadequate. Iraqi m-banking is in its formative phase, hence this study offers important directions for banks in Iraq to substantively improve their technological services by understanding critical individual factors. Therefore, this study aims to design and develop an m-banking model using individual circumstances. In order to obtain the objectives of this current research, the researcher employed a quantitative method. A autonomously managed survey questionnaire was carried out on 210 chosen banks employees in Iraq. This study utilises the SPSS as an instrument to analyse the study. The core determinants ascertained to have a marked favourable part in the adoption of m-banking adoption entail: Knowledge and Skills, Attitude Towards, Trust, and Motivation. The outcomes possess significant consequences and are immensely valuable for the researchers in the Academia and banking sector professionals.
format Article
author Makttoof, Nawar
Khalid, Haliyana
Abdullah, Ibrahim
author_facet Makttoof, Nawar
Khalid, Haliyana
Abdullah, Ibrahim
author_sort Makttoof, Nawar
title The effect of individual factors on the adoption of mobile banking within banks in Iraq
title_short The effect of individual factors on the adoption of mobile banking within banks in Iraq
title_full The effect of individual factors on the adoption of mobile banking within banks in Iraq
title_fullStr The effect of individual factors on the adoption of mobile banking within banks in Iraq
title_full_unstemmed The effect of individual factors on the adoption of mobile banking within banks in Iraq
title_sort effect of individual factors on the adoption of mobile banking within banks in iraq
publisher Primrose Hall Publishing Group
publishDate 2020
url http://eprints.utm.my/id/eprint/93650/
_version_ 1720980105193324544
score 13.211869