Customer satisfaction for quality of steel structure fabricator in Singapore
This paper presents an analysis of customer satisfaction for quality of steel structure fabricator in Singapore. Most of company more concern & focus on average score & percentage without analyzing feedback data and improving base on customer comment. This lacking situation will grow the bot...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2020
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| Online Access: | http://eprints.utm.my/id/eprint/91987/1/KhairilAnwarBainaminMSKA2020.pdf.pdf http://eprints.utm.my/id/eprint/91987/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:138713 |
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