A systematic review on humanizing factors for online system

Online systems have improved our lives in many ways compared to traditional method. Recently, humanizing online systems become an important issue and an interest of professionals and academician as it is believed can improve online systems become more user-centric. However, the systematic review to...

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Main Authors: Azmi, Lina Fatini, Ahmad, Norasnita
Format: Conference or Workshop Item
Published: 2020
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Online Access:http://eprints.utm.my/id/eprint/89790/
http://dx.doi.org/10.1007/978-3-030-33582-3_94
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spelling my.utm.897902021-03-04T02:45:48Z http://eprints.utm.my/id/eprint/89790/ A systematic review on humanizing factors for online system Azmi, Lina Fatini Ahmad, Norasnita QA75 Electronic computers. Computer science Online systems have improved our lives in many ways compared to traditional method. Recently, humanizing online systems become an important issue and an interest of professionals and academician as it is believed can improve online systems become more user-centric. However, the systematic review to report the current state of humanizing online systems research is very limited. Thus, this paper aims to systematically review and contributes better understanding of humanizing for online systems research. To collect and review previous studies, we used systematic literature review method consisting three phases which are planning, conducting and reporting the reviews. A set of research questions for the review covers the meaning, problems and factors of humanizing online systems from various fields. As a result, we selected 33 papers that have relevant information to address the research questions been set. Based on the review, we also found that humanizing in online system is still undefined. Therefore, further study that investigate human behavior in online system is necessary. 2020-01 Conference or Workshop Item PeerReviewed Azmi, Lina Fatini and Ahmad, Norasnita (2020) A systematic review on humanizing factors for online system. In: 4th International Conference of Reliable Information and Communication Technology, IRICT 2019, 22 September 2019 through 23 September 2019, Johor Bahru, Malaysia. http://dx.doi.org/10.1007/978-3-030-33582-3_94
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Azmi, Lina Fatini
Ahmad, Norasnita
A systematic review on humanizing factors for online system
description Online systems have improved our lives in many ways compared to traditional method. Recently, humanizing online systems become an important issue and an interest of professionals and academician as it is believed can improve online systems become more user-centric. However, the systematic review to report the current state of humanizing online systems research is very limited. Thus, this paper aims to systematically review and contributes better understanding of humanizing for online systems research. To collect and review previous studies, we used systematic literature review method consisting three phases which are planning, conducting and reporting the reviews. A set of research questions for the review covers the meaning, problems and factors of humanizing online systems from various fields. As a result, we selected 33 papers that have relevant information to address the research questions been set. Based on the review, we also found that humanizing in online system is still undefined. Therefore, further study that investigate human behavior in online system is necessary.
format Conference or Workshop Item
author Azmi, Lina Fatini
Ahmad, Norasnita
author_facet Azmi, Lina Fatini
Ahmad, Norasnita
author_sort Azmi, Lina Fatini
title A systematic review on humanizing factors for online system
title_short A systematic review on humanizing factors for online system
title_full A systematic review on humanizing factors for online system
title_fullStr A systematic review on humanizing factors for online system
title_full_unstemmed A systematic review on humanizing factors for online system
title_sort systematic review on humanizing factors for online system
publishDate 2020
url http://eprints.utm.my/id/eprint/89790/
http://dx.doi.org/10.1007/978-3-030-33582-3_94
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score 13.211869