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Proposing a new model for quality of service acceptance

Quality of service (QoS) has been proofed to be a great significance effect in the utilization of cloud service in higher education institutions (HEI’s), due to having many aspects determine the acceptance level of QoS while providing cloud service, QoS acceptance not given sufficient attention from...

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Main Authors:	Bsharat, M., Ibrahim, O. B., Bsharat, S.
Format:	Article
Language:	English
Published:	Blue Eyes Intelligence Engineering and Sciences Publication 2019
Subjects:	TA Engineering (General). Civil engineering (General)
Online Access:	http://eprints.utm.my/id/eprint/89727/1/MarwanBsharat2019_ProposingaNewModelforQuality.pdf http://eprints.utm.my/id/eprint/89727/ https://dx.doi.org/10.35940/ijrte.B2042.078219
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id	my.utm.89727
record_format	eprints
spelling	my.utm.897272021-02-22T01:44:50Z http://eprints.utm.my/id/eprint/89727/ Proposing a new model for quality of service acceptance Bsharat, M. Ibrahim, O. B. Bsharat, S. TA Engineering (General). Civil engineering (General) Quality of service (QoS) has been proofed to be a great significance effect in the utilization of cloud service in higher education institutions (HEI’s), due to having many aspects determine the acceptance level of QoS while providing cloud service, QoS acceptance not given sufficient attention from HEIs and decision-makers. In this research, previous QoS studies are review in this field to identify QoS acceptance variables by review studies for the last 5 years. Thus, with the aim to discover QoS aspects this research intends to develop an integrated model to understand these variables and relationship between QoS acceptance variables, which must be efficiently studied. Hence, the integrated model between TOE (Technological, Organizational, and environmental) and HOT (Human, Organizational, and Technological) theory is presented in this research to be the core contribution. The integrated model helps HEIs to evaluate and explore QoS aspects to increase utilizing of cloud service, improving HEIs efficiency, and help decision-makers to facilitate the acceptance of QoS in HEIs. Blue Eyes Intelligence Engineering and Sciences Publication 2019-07 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/89727/1/MarwanBsharat2019_ProposingaNewModelforQuality.pdf Bsharat, M. and Ibrahim, O. B. and Bsharat, S. (2019) Proposing a new model for quality of service acceptance. International Journal of Recent Technology and Engineering, 8 (2). pp. 1995-1999. ISSN 2277-3878 https://dx.doi.org/10.35940/ijrte.B2042.078219 DOI: 10.35940/ijrte.B2042.078219
institution	Universiti Teknologi Malaysia
building	UTM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Malaysia
content_source	UTM Institutional Repository
url_provider	http://eprints.utm.my/
language	English
topic	TA Engineering (General). Civil engineering (General)
spellingShingle	TA Engineering (General). Civil engineering (General) Bsharat, M. Ibrahim, O. B. Bsharat, S. Proposing a new model for quality of service acceptance
description	Quality of service (QoS) has been proofed to be a great significance effect in the utilization of cloud service in higher education institutions (HEI’s), due to having many aspects determine the acceptance level of QoS while providing cloud service, QoS acceptance not given sufficient attention from HEIs and decision-makers. In this research, previous QoS studies are review in this field to identify QoS acceptance variables by review studies for the last 5 years. Thus, with the aim to discover QoS aspects this research intends to develop an integrated model to understand these variables and relationship between QoS acceptance variables, which must be efficiently studied. Hence, the integrated model between TOE (Technological, Organizational, and environmental) and HOT (Human, Organizational, and Technological) theory is presented in this research to be the core contribution. The integrated model helps HEIs to evaluate and explore QoS aspects to increase utilizing of cloud service, improving HEIs efficiency, and help decision-makers to facilitate the acceptance of QoS in HEIs.
format	Article
author	Bsharat, M. Ibrahim, O. B. Bsharat, S.
author_facet	Bsharat, M. Ibrahim, O. B. Bsharat, S.
author_sort	Bsharat, M.
title	Proposing a new model for quality of service acceptance
title_short	Proposing a new model for quality of service acceptance
title_full	Proposing a new model for quality of service acceptance
title_fullStr	Proposing a new model for quality of service acceptance
title_full_unstemmed	Proposing a new model for quality of service acceptance
title_sort	proposing a new model for quality of service acceptance
publisher	Blue Eyes Intelligence Engineering and Sciences Publication
publishDate	2019
url	http://eprints.utm.my/id/eprint/89727/1/MarwanBsharat2019_ProposingaNewModelforQuality.pdf http://eprints.utm.my/id/eprint/89727/ https://dx.doi.org/10.35940/ijrte.B2042.078219
_version_	1692991818204971008
score	13.211869

Proposing a new model for quality of service acceptance

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